Windows 10: Cannot click install button on Microsoft Store

So not too long ago I bought the $1 pc pass for the xbox thing for pc games. I wanted to download The Outer Worlds but I can't click on the install button at all. And by at all, I mean that when I hover my mouse over the button it shows the error symbol like "not available." So far I have tried updating the store to the latest version and also windows 10 itself but it's still having the same issue. I have also unlinked older devices from my account but that hasn't changed anything. I did however notice that under the install button (or buy) it says that administrator status is needed to install, but my account already has the highest admin status you can have. Not really sure what else to do!

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:)

 

Install Button on Microsoft Store

Hi,

Based on your post about no install button on Microsoft Store, we would like to know some additional information to better assist you with your concern:

• Does this issue happen only on that particular app only?
• Have you done any changes on your computer prior to the issue?
• Have you tried checking other apps if they don't have install button also?

We suggest that you try the troubleshooting steps provided by Anup Karkal on this

link and check if it will work.

Hope it helps. Let us know if you need further assistance.

 

Error with Microsoft Store

Hi RafayShabbir,

Thank you for posting your question in Microsoft Community.

Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



Step 1: Reset the Microsoft Store cache

• Press Win + S. This will open Windows search bar.
• Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
• Click on the Yes button.
• Then type in “Wsreset” and press Enter key for the command to execute.

Step 2: Run app troubleshooter

• In the search box, type troubleshooting.
• Click on view all and select Windows store app troubleshooter.
• Click next and follow the instruction.

Note: Once after the inbuilt
troubleshooter complete, I suggest you to restart the computer.



Steps 3: Install Windows update

• Press Windows key from the keyboard and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Please let us know if the issue persists.



Hope it helps,

Mithin EJ

Microsoft Community - Moderator

 

windows 10 store no install button

Hi Kim,

Sorry for getting back to you late.

I would suggest you to clear cache memory from Windows Store by following steps mentioned below:

• Press Windows + R keys to open Run window
• Type wsreset.exe and hit enter.

Now try to open Windows Store and see if you see the same behavior.

Hope this helps.

Regards,