Windows 10: cannot connect mouse to my surface pro

Discus and support cannot connect mouse to my surface pro in Windows 10 Customization to solve the problem; i am unable to connect a logitech mouse to my surfacepro.... Discussion in 'Windows 10 Customization' started by CynthiaWoods2, Dec 5, 2018.

  1. CYNTHIAWOODS2
    CynthiaWoods2 Win User

    cannot connect mouse to my surface pro


    i am unable to connect a logitech mouse to my surfacepro.

    :)
     
    CynthiaWoods2, Dec 5, 2018
    #1
  2. KEVINFUJIKAWA
    KevinFujikawa Win User

    Surface Pro 3 Docked Mouse Issue

    Problem - Mouse Keep Going to the Top Right Corner

    Specs:

    • Surface Pro 3 i7 8GB RAM 256 Storage
    • Surface Pro 3 Dock
    • External Keyboard
    • External Mouse (Logitech G502 Wired Mouse)

    What I have tried still no fix -

    • Reboot
    • Shut Down Power On
    • Disconnect Mouse and Reconnect
    • Remove Mouse and Re-Add it
    • Tried a Different Wired Mouse (Have not tried with a Bluetooth mouse)
    • Plugged the Mouse into various USB ports in dock
    Anyways I was wondering if anyone had this issue and if they were able to fix it?

    Thanks!
     
    KevinFujikawa, Dec 5, 2018
    #2
  3. BRINK
    Brink Win User
    Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop


    Source: Announcing availability of the Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface
     
    Brink, Dec 5, 2018
    #3
  4. WIM VAN WIEREN
    Wim van Wieren Win User

    cannot connect mouse to my surface pro

    Arc Bluetooth mouse not working properly with Surface 3

    Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

    Below steps worked for me:

    • Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
    • Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
    • Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

    Everything works fine again.
     
    Wim van Wieren, Dec 5, 2018
    #4
Thema:

cannot connect mouse to my surface pro

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