Windows 10: Cannot connect to any 2.4Ghz or 5Ghz wifi with password

Hello.

This is my first time trying to ask for tech help since the search button was always my teacher but seems I'm out of inspiration.


I fresh installed W10 to my laptop YEPO 737a and for some strange reason I can't connect to any of the multiple wifi I've tried (home, work, phone) unless it is a 5Ghz open wifi. The message I see is "Can't connect to this network" so I tried to find other's solution but to no avail. In the end what I found out is:

• 2.4Ghz and password: Not connecting
• 2.4Ghz and open: Not connecting
• 5Ghz and password: Not connecting
• 5Ghz and open: connecting normaly

I thought it was drivers, so I manually updated them but still nothing

The device is Intel(R) Dual Band Wireless-AC 3165


Thanks in advance

:)

 

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I own the Hp spectre x360 ac-002ne. Previously my laptop was able to connect to my 5GHz wifi. Suddenly the 5GHz network disappeared on the laptop, but it is sill showing on other devices. The 2.4 GHz wifi is still working on the laptop. I tried uninstalling
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Thank you