Windows 10: Cannot connect to BazisVirtualCD.sys how can I rectify this problem ?

Windows 10 Pro all latest updates installed.

Cannot connect to BazisVirtualCD.sys how can I rectify this problem ?

Thanks

:)

 

WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

dxgmms2.sys error

Hi Ed,

The dxgmms2.sys error may arise due to faulty hardware, outdated drivers, and software conflicts. For us to properly determine what's causing this and provide you with the solution to rectify the concern, supply more information by
answering these questions:

• How and when did the issue start?
• May we know what exactly happens when you encounter this error?
  
• Have you recently installed any updates?
• Have you made any significant changes to your device prior to this happening?
• Are there any 3rd party applications or antivirus software installed on your computer?
• What troubleshooting steps have you done so far?

We will be waiting for your reply so we can move forward to resolving your issue.