Windows 10: Cannot connect to internet Microsoft store win 10

While connected to the internet I got a error message stating windows store cannot connect to the internet.

:)

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Apps from Windows store 10 do not connect to internet

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you able to connect to internet and browse?
  
• Is this issue specific to Windows Store apps?
  
• Are you facing this issue in Local account or Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: If installed from the Windows store try to run a
Windows Store app troubleshooter and check.

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue doesn’t resolve then try next step.

Step 2: Run inbuilt Internet connection troubleshooter
and Network Adapter troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter
  
• Also run the Network Adapter troubleshooter and check if the issue resolves.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Win-10 - Any MS or Win application will not recognize my existing Internet connection.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with Windows apps in connecting to internet, we will help you with this issue.

• Do let us know if you have logged-in with an administrator account?
• Have you made any changes to the operating system prior to this issue?

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• 
  Type Troubleshooting in the search next to start on the desktop.
  
• 
  Click on View All on left side and select
  Windows Store Apps.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Press Windows key, type Date and Time and select it.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to disable proxy and check if it helps.

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R to open run command, type
  inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Also refer to: Why can't I get online? and check if it helps.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to helps you further.