Windows 10: Cannot connect to the internet browser after crashing

My PC crashed and I had to hard restart my PC but now I received a lot of issues connected with sound and internet access. I managed to get sound working but all my attempts to connect to the internet browser have no effect.

:)

 

the calling would crash the whole internet connect

Hi,

I would like to ask more information regarding the issue to better assist you:

1. What changes have been made on the computer before this issue start?
2. When you say crash, does it disconnect the computer from the internet or the whole system crashes?
3. Does it have an error message?
4. It is possible that an antivirus or malware-prevention software might prevent you from getting connected so with that, do you have a third-party antivirus or malware protection program installed in the computer?

In the meantime, I suggest that you run the Network troubleshooter to isolate the issue. Here's how:

1. In the search box on the taskbar, type Network troubleshooter, and then select
   Identify and repair network problems from the list of results.
2. Follow the steps in the troubleshooter and see if that fixes the problem.

You can also perform the troubleshooting steps in this article to determine the root cause of the problem.

Let us know the outcome.

Regards.

 

Browser Tab Crashing

Hi,

Corrupted browser cache and extensions are some of the things that can cause your browser to crash. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Have you tried using a different browser other than the ones mentioned above? If yes, did you encounter the same error?
• What are the troubleshooting steps that you've performed to resolve your concern?

To rule out any performance issues, we suggest that you replicate your concern while you're in the clean boot environment and check if the issue persists. To do this, follow the steps provided on this

link.

We'll appreciate if you can send us an update.

 

After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

Hi,

Thank you for your reply. My answers are interleaved with your questions.

• In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?

Multiple browsers: Chrome, Explorer, Firefox

• Do you get any error message?
  • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
• Have you installed all pending Windows updates?
  • Yes. It is continuously getting updated.

• Do you face connection fluctuation in Ethernet connection?
  • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.

• Is the issue specific to any particular website?
  • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

I suggest you to try connecting to Ethernet connection and check if face same issue.

The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

Also install all pending Windows updates I.

I just checked it . It is up to date.

Further you can refer the link below and follow the troubleshooting steps suggested.

I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

Thank you.