Windows 10: Cannot connect to Windows 10 computers using Remote Desktop after they install the July...

Discus and support Cannot connect to Windows 10 computers using Remote Desktop after they install the July... in Windows 10 Customization to solve the problem; My customer has two employees who are working from home during the Covid19 shutdown. On July 14th, 2020, both of their office computers installed a... Discussion in 'Windows 10 Customization' started by LakesTelecom, Jul 15, 2020.

  1. Cannot connect to Windows 10 computers using Remote Desktop after they install the July...


    My customer has two employees who are working from home during the Covid19 shutdown. On July 14th, 2020, both of their office computers installed a Microsoft Security update and two Cumulative updates. They can no longer connect to their office computers. Unchecking the option for Network Level Authentication does not help. Disabling the firewall completely does not help. I have uninstalled the cumulative updates but cannot remove the security update. Is anyone else experiencing this problem and what have you found to be the solution?

    :)
     
    LakesTelecom, Jul 15, 2020
    #1
  2. Bree Win User

    Remote desktop in window 10 cannot access computer having windows 8

    No, it's the other way round all editions include the Remote Desktop Client and can connect to any PC with the Remote Desktop Server enabled. Only Pro and above allow you to connect to them.

    Enable or Disable Remote Desktop Connections to Windows 10 PC

    https://docs.microsoft.com/windows-s...#supported-pcs

    maideen5's region is Malaysia, English may not be their first language. As I understand it the OP's problem can be stated as:

    • The Windows 10 PC can connect to the remote desktop of a PC running Windows Server 2012, but cannot connect to a Windows 8.1 PC.
    • A Windows 7 PC can connect to both, so the Windows 8.1 PC is known to allow incoming connections.

    I don't have an 8.1 Pro machine, so I can't test this for myself. @Kari wrote the tutorial on this, perhaps he has a suggestion.

    Edit: see post #10
     
  3. Kari Win User
    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
  4. Cannot connect to Windows 10 computers using Remote Desktop after they install the July...

    Using Remote Desktop to connect to Windows 7 PC from Windows 10 PC

    Have you done the steps provided above on the Windows 10 computer?

    See the steps below:

    • Press Windows key.
    • Type Allow remote access to your computer.
    • On the Remote tab,under Remote Assistance, check Allow Remote Assistance connections to this computer.
    • Under Remote Desktop, check Allow remote connections to this computer.
    • Click OK.
    Let us know how it goes.
     
    Jesebel Ova, Jul 15, 2020
    #4
Thema:

Cannot connect to Windows 10 computers using Remote Desktop after they install the July...

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