Windows 10: Cannot control volume when headphones plugged into laptop.

When I'm not using headphones I can control the volume just fine, although as soon as I plug them in it changes the volume to what I think may be around 30 and I can't control the volume after. No matter what the slider says the volume is, even when it is muted, it still sounds the same. How can I fix this?

:)

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

Ringer volume glitches when headphones are plugged in

For your first problem, the ringer volume is only for when you haven't got your headphones plugged in, when you have the headphones plugged in the volume corresponds with that, the sound also comes out of the speakers incase you have taken then off but forgotten
to unplug them.

Do you unplug the headphones when you answer the call? I suggest unplugging the headphones for the duration of the call then immediately plug them back in again.

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.