Windows 10: cannot create new folder on desktop

Discus and support cannot create new folder on desktop in Windows 10 Support to solve the problem; When I right click on the desktop screen and click new folder my screen blanks out then comes back, but am unable to create a new folder. Whats going... Discussion in 'Windows 10 Support' started by kelsej, Apr 29, 2019.

  1. KELSEJ
    kelsej Win User

    cannot create new folder on desktop


    When I right click on the desktop screen and click new folder my screen blanks out then comes back, but am unable to create a new folder. Whats going on here? Thanks for any help. K

    :)
     
    kelsej, Apr 29, 2019
    #1
  2. VANESSA YAR
    Vanessa Yar Win User

    creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Apr 29, 2019
    #2
  3. GUDIYA#1
    gudiya#1 Win User
    creating new folder problem in windows 10 creator

    Thanks, the step you mentioned

    Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.
    • Creating a new folder using a keyboard shortcut.

    It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
    explorer and refresh the desktop once.
     
    gudiya#1, Apr 29, 2019
    #3
  4. SHILOHBOB
    Shilohbob Win User

    cannot create new folder on desktop

    Can not create New Folder in Desktop

    When you open 'Properties' for the 'Desktop' folder in your 'Username' and select 'Location' does it show as in image below:

    If not select 'Restore Default' (blank out is your 'Username', even if it appears correct still select. (worth a try).

    Try create a new folder from desktop!!!

    If that does not work try (suggestion):

    Rename current desktop folder to 'Desktop1' > create a new 'Desktop' folder > try to create new folder from desktop.

    Trying to avoid creating new user profile!!!!!!


    cannot create new folder on desktop a8ff5af4-d3b5-4168-a130-2221bedb59e9.png
     
    Shilohbob, Apr 29, 2019
    #4
Thema:

cannot create new folder on desktop

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