Windows 10: Cannot download from the Microsoft Store.

Hi, I have just built a new computer. I also purchased Windows 10 on DVD and installed it and my computer is now up and running. After installing Windows I went to updates and installed all the updates. One of the updates was a preview version of Windows 10 20H2 which I installed and are now running. I'm an owner of Microsoft Flight Simulator 2020 and went to the MS store to download it again but after selecting the drive to put it on and clicking on the install button nothing happens. I have also been trying to install Mahjong from the MS Store but the same thing when I click on the Get Now button nothing happens.


Edition Windows 10 Home

Version 20H2
Installed on ‎5/‎12/‎2020
OS build 19042.662

Experience Windows Feature Experience Pack 120.2212.551.0


Device name DESKTOP-MGO2R99

Processor IntelR CoreTM i5-10600K CPU @ 4.10GHz 4.10 GHz

Installed RAM 16.0 GB 15.9 GB usable

Device ID 491D48E4-2B35-49BA-8156-F6A691F7157A

Product ID 00326-00872-13069-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

:)

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

Downloading is Slow from Store.

Hi Mihir,

Thank you for posting your query in Microsoft Community.

From the description, I understand that Windows store downloads slowly.

Step 1:

I suggest you to clear Windows Store cache and check if it helps.

Follow the steps below:

• Press Windows logo key + R.
• Type wsreset.exe on Run window and press enter.
• Check if issue persists.

You may try the following steps and check:



Step 2:

Try to run the sfc scan and check if the Windows store downloads faster:

Run a System File Checker (SFC) scan to check for any file corruption.
SFC scan will scan for corrupt system files on the computer and repair them.

• Press Windows key + X, click
  Command Prompt (Admin).
• In the Command Prompt, type the following command, and then press ENTER:
  
  sfc /scannow

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.

 

Unable to download app from Microsoft Store

We would like to know what’s the result after running the apps troubleshooter. Please refer to this
link
if you wish to download the troubleshooter.

In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

• Press Windows + R keys to run the command box.
• Type WSReset, then try downloading the app again.

Kindly keep us updated.