Windows 10: Cannot download office files in any browsers

HiI cannot download office documents from any browsers. Pdf, jpg and other files works fine. But excel or word files stops, In the Downloads list in Edge it says 0 B/s - 44.1 KB of 41.1 KB and then nothing happens and I cannot open the file. As mentioned all other file types works fine. The same happens in Crome and other browsers. Word and excel files saved to the computer works fine.Do you have any suggestions for a solution?

:)

 

Downloaded files disappear


When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

In Windows, to find a file you have downloaded...

1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
   
2. Double-click one of the following folders:
   
   • Downloads
     
   • Documents
     
   • Pictures
     
   • Videos
     
   • Music

If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
To search for a file you have downloaded...

1. Click the Start button
   
2. Type all or part of the file name into the Search box.
   The file you are looking for will appear in the list of results.

 

Office installation won't open files downloaded from a browser

When I open an office file (I've tested Word / Excel) that I downloaded from a browser (chrome, ff, Edge), regardless of the source (gmail, dropbox web download) I get the following error:





This is on a box with:

• Windows 10 (genuine license)
  
• Office 360, installed locally - not the online version. (also licensed)
  

If I take the same word file, open it in another computer and then re-save it in a shared dropbox file, I can open it from the problematic computer no problem. It seems that it only happens when the file is downloaded from a browser on the same computer.

Is there some protection mechanism that I'm unaware of?

 

Download issue with Edge browser

Hi,

We appreciate you for being part of Windows 10.

I understand that you are not able to download any files through EDGE browser.

Follow the below steps and check if it helps.

Step 1:

I suggest you clear the Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
• Select Settings and click on Choose what to clear.
• Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:

• 
  Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• 
  Right click on Microsoft EDGE.
  
• 
  Go to details click on microsoftedgeCP.exe and click
  end task.
  

You have to repeat it few times it worked for me hope it will help you to reset the Microsoft edge browser.

The download option will be available on the EDGE browser at the top right corner. Click on Hub (three horizontal symbol) and click on Downloads, there you will be able to click on Downloads folder and check where the download
files are getting saved.



Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.