Windows 10: cannot download spotify on microsoft store

Discus and support cannot download spotify on microsoft store in Microsoft Windows 10 Store to solve the problem; Dear Microsoft team I can't download spotify on Microsoft store, but I can download other apps like I tune . is this the problem from spotify?... Discussion in 'Microsoft Windows 10 Store' started by RioYudha, Dec 5, 2018.

  1. RioYudha Win User

    cannot download spotify on microsoft store


    Dear Microsoft team



    I can't download spotify on Microsoft store, but I can download other apps like I tune . is this the problem from spotify?


    regards

    :)
     
    RioYudha, Dec 5, 2018
    #1

  2. Cannot download Spotify

    Hi Bill,

    Since you cannot download an app from the Microsoft Store, it means that the cache in this store was already overloaded. Clearing the cache is needed periodically to clean all the temporary data stored on your computer.

    Here's what you can do:

    • Perform the WSReset command to clear the store app’s cache and reset it to a clean state
      (This also applies to built-in apps of Windows 10). To do so, follow the steps below:
    1. Press Windows + R to open the
    Run window.

    2. Type in WSReset.exe, then click
    OK.

    3. Wait for the command to finish.

    • Make sure that you disable all your anti-viruses and firewall temporarily. Have your
      Microsoft account log in to authorize your computer to accept apps from our store. It includes removing and reinstalling the app.
      Then, enable Windows Defender only later on.

    Once done with the troubleshooting steps above, you can start downloading
    Spotify again from the Microsoft Store here: Spotify Music.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
    Johann Eva, Dec 5, 2018
    #2
  3. Spotify


    I have just discovered two Spotify entries in the StartUp list in Task Manager.
    However there is no trace of Spotify elsewhere in the system.
    I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
    That made no difference.
    The store shows that Spotify is installed. Which is strange.
    However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.
     
    Hairy Scot, Dec 5, 2018
    #3
  4. Brink Win User

    cannot download spotify on microsoft store

    Microsoft to bring Spotify to Groove Music Pass customers


    Source: Microsoft to bring Spotify to Groove Music Pass customers - Windows Experience Blog
     
    Brink, Dec 5, 2018
    #4
Thema:

cannot download spotify on microsoft store

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