Windows 10: Cannot draw with Mouse in Whiteboard

Discus and support Cannot draw with Mouse in Whiteboard in Windows 10 Software and Apps to solve the problem; I am unable to draw with the mouse on my Laptop in MS Whiteboard. Please advise how to enable this feature. Thanks... Discussion in 'Windows 10 Software and Apps' started by PietervdW, Mar 23, 2020.

  1. PIETERVDW
    PietervdW Win User

    Cannot draw with Mouse in Whiteboard


    I am unable to draw with the mouse on my Laptop in MS Whiteboard.


    Please advise how to enable this feature.


    Thanks

    :)
     
    PietervdW, Mar 23, 2020
    #1
  2. ULRICHKAISER
    UlrichKaiser Win User

    Windows 10. Windows Ink workspace. Whiteboard. Can’t draw.

    My device. Aspire A315-53

    Microsoft Whiteboard. 19.11216.4665.0

    Reporting IDs

    Whiteboard-ID: e31a3c23-337e-468c-817a-40e100a91170

    Correlation ID: 0HLT24NKIN2AA:00000002

    Can choose: LINEAL

    Can choose: PEN. But drawing is not possible. Neither with a mouse nor with a touchpad.

    I've already made numerous drawings. A couple of time before.

    Using a mouse or touchpad. Without touchscreen.

    The end of DRAWING is only since January 24th, 2020, around 4 p.m.

    The drawings that have already been created can be moved, deleted or edited with a magic wand. Photos and notes can be inserted and edited.

    Everything OK, but unfortunately suddenly no longer working with pens.

    Note

    In the "full screen section (cut and sketch)". Everything works, even the freehand drawing.

    Objects created here can copy-past to the whiteboard can be moved, edited. Objects containing “drawings” made in "full screen section (cut and sketch)" can’t be edited. Drawing tools do not work in whiteboard.

    Is this an error or intention of the program design?

    2020-02-17

    Whiteboard Works:

    Version 20.10127.4764.0

    (new) view beginning of post.

    Berichterstellungs-IDs

    Whiteboard-ID: 7cb28da5-6459-4c0b-8ddd-87d7621ecf49

    Korrelations-ID: 0HLTHSU58SNCF:00000001
     
    UlrichKaiser, Mar 23, 2020
    #2
  3. BRINK
    Brink Win User
    New Microsoft Whiteboard app version 19.11125.0 for iOS - December 18

    Source: Microsoft Whiteboard on the App Store
     
    Brink, Mar 23, 2020
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    Cannot draw with Mouse in Whiteboard

    Windows 10. Windows Ink workspace. Whiteboard. Can’t draw.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to use the Pen feature on Whiteboard to draw and it stopped working since January 24, 2020.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Are you aware of any changes done on the PC, related to driver updates or Windows update on or just before 24th Jan?


    Please provide us the screenshot of the Update history page from Settings>Updates & Security>Windows Updates.
    (Please follow the steps mentioned in the
    screenshot     posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 23, 2020
    #4
Thema:

Cannot draw with Mouse in Whiteboard

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