Windows 10: Cannot enter BIOS and/or boot menu

Discus and support Cannot enter BIOS and/or boot menu in Windows 10 Support to solve the problem; Hi everyone! I was wondering if anyone can help me with a little situation that I'm having... So I want to do a complete fresh install of Windows 10,... Discussion in 'Windows 10 Support' started by jordantorrano, Sep 6, 2019.

  1. Cannot enter BIOS and/or boot menu


    Hi everyone!

    I was wondering if anyone can help me with a little situation that I'm having...

    So I want to do a complete fresh install of Windows 10, but I'm having major difficulties.

    I have used the Windows Media Creation Tool to make my bootable Windows 10 USB but I can't access any form of boot menu.

    When my PC starts, it loads straight to the welcome screen. It used to show the ASUS logo screen with the 'press F2' etc. but I've only just now noticed that it's not showing any more. I don't even know how long it's been like that!

    I've tried pressing Esc, all of the F keys (including F8 for Windows boot) and the delete key but all that happens when I press them is my screen stays black and Windows just does load and I have to turn off the machine.

    I also cannot enter UEFI in advanced start up because for some reason I just don't have the option. I also don't have the boot from device option in advance start up either.

    Fast start up is also disabled.

    I have no idea how I can enter the BIOS or boot from the USB

    Any help would be greatly appreciated!

    Screenshot of my system attached.

    Many thanks in advance!

    Jordan


    Cannot enter BIOS and/or boot menu [​IMG]

    Cannot enter BIOS and/or boot menu [​IMG]


    :)
     
    jordantorrano, Sep 6, 2019
    #1

  2. Windows stuck in automatic repair; Can't access BIOS/ boot menu

    I've changed the boot order through both BIOS and the boot manager, as my original post stated. Neither did anything, but both were functional in the past. Neither listed the windows boot manager, either. Previously, it would boot just as expected whenever
    other media was set as the first option, so I'm pretty sure there are no issues there.

    As my original post suggested, I've already tried out the steps you gave. I've gone through all the options listed in the boot menu, UEFI or not.

    My BIOS and boot menu settings were at their defaults when all of this started, so that's been tried already, if those are what you're referring to.
     
    KierraMcCullough, Sep 6, 2019
    #2
  3. Windows 10 will only boot if selected from the BIOS boot menu.

    Hello,

    Thank you for contacting Microsoft Community.

    We understand the inconvenience you have experienced.

    • You mean to say, every time you need to make changes to Boot Order in BIOS, to start your computer correctly?
    • What is the make and model of your computer?

    I suspect that the problem might be due to outdated BIOS update
    or with Boot Configuration data. Suggest you to check for the latest BIOS update and Chipset drivers for your device hardware on Manufacturer website. If you find a new one, try to update the same to see if it correct
    the issue. If problem still persist, then I suggest to rebuild Boot Configuration Data to see if it makes any difference.

    Let us try to repair your computer by creating a Windows 10 Bootable media (I.e. USB or DVD) using
    Media Creation Tool.
    Use your computer or some other connected to Internet for creating a Bootable media (Windows 10 ISO image file). Once you're ready with Bootable Media, follow the below mentioned
    steps.

    • Insert the Windows installation disc in the disc drive or connect USB media, and then start the computer.
    • Press a key when the message Press any key to boot from CD or DVD appears.

      If your PC does not detect the media automatically
      • During the restart process, read the screen for any instructions that explain how to interrupt normal startup and enter the basic input/output system (BIOS) setup utility. Most PCs use the F2, F10, ESC, or DEL key to begin the BIOS Setup.
      • Look for a tab in the BIOS Setup Utility that is labeled Boot Order,
        Boot Options, or Boot. Following the directions on the screen, use the arrow keys to go to the
        Boot Order, then press Enter.
      • Locate the CD, DVD, or USB flash drive (this might be called Removable Device) in the Boot list. Following the directions on the screen, use the arrow keys to move the drive up so that it appears first in the Boot list. Press Enter. The boot order
        sequence is now changed to boot from the CD, DVD, or USB flash drive.
      • Press F10 to save your changes and to exit the BIOS Setup Utility. Select Yes in the confirmation window. The PC will restart. Allow the PC to restart normally. The scan will take a few minutes and remove any malware that may be infecting your computer.
    • Select a language, a time, a currency, a keyboard or another input method, and then click Next.
    • Click Repair your computer.
    • Click the operating system that you want to repair, and then click
      Next
      .
    • On the Choose an option screen, select Troubleshoot. Select
      Advanced Options > Command Prompt
      under Advanced Options.
    • Type Bootrec /RebuildBcd, and then press
      ENTER.
      This command will rebuild boot configuration data if in case any issue with Boot files causing this issue.

    Once you done with the above steps, see if the problem still persist.

    Let us know how it went.
     
    Yashwanth Kotakuri, Sep 6, 2019
    #3
  4. Cannot enter BIOS and/or boot menu

    bios

    Hi all i am new in this forum, i need meanings step by step of each item listed in the bios Phoenix-Award
     
    central473, Sep 6, 2019
    #4
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Cannot enter BIOS and/or boot menu

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