Windows 10: Cannot find App Purchase in Store

Discus and support Cannot find App Purchase in Store in Microsoft Windows 10 Store to solve the problem; Split from this thread. I can't find Zoo Tycoon 2 on the Microsoft store... and I know I have bought it. Very confused.... Discussion in 'Microsoft Windows 10 Store' started by GabrielleHayes, Dec 17, 2019.

  1. GABRIELLEHAYES
    GabrielleHayes Win User

    Cannot find App Purchase in Store


    Split from this thread.​

    I can't find Zoo Tycoon 2 on the Microsoft store... and I know I have bought it. Very confused.

    :)
     
    GabrielleHayes, Dec 17, 2019
    #1
  2. VLADIMIR MI
    Vladimir Mi Win User

    Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com       and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Dec 17, 2019
    #2
  3. FORDGT90CONCEPT
    FordGT90Concept Win User
    Apple Claims Steam Link App Violates App Store Guidelines

    Here's what Valve is contending with:
    App Store Review Guidelines - Apple Developer

    The ones that stand out that may have caught Steam Link:
    So yeah, there's a lot of reasons why Steam Link would get rejected.

    App submissions and approvals is a thing between developer and Apple. Valve intentionally let this information leak probably because Apple's restrictive guidlines will never allow Steam Link to be on the store. Valve is hoping the Steam user base makes a lot of noise so Apple grants Valve and exemption. I doubt it will work. Apple loves control and Steam Link is a portal into the Linux/Windows ecosystem. Even if Steam Link were exclusive to Mac OS, Apple would likely demand Valve use Mac OS's remote desktop features rather than Steam Link.

    I'd be shocked if Apple allows it.
     
    FordGT90Concept, Dec 17, 2019
    #3
  4. SANTOSH_RAI
    Santosh_Rai Win User

    Cannot find App Purchase in Store

    Windows 10 Store sharing purchased apps

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, please provide few details.


    • Have you added any alias to your Microsoft Account, from which you have purchased the apps?

    • Are you able to view your purchased app other all the Microsoft account, from which you are logging in to your computer?


    I would suggest you the run Windows store app troubleshooter and check if it helps.

    Follow the below steps:


    • Type troubleshooting in the
      Search       area on the taskbar.

    • Click on View all on the left panel of the Troubleshooting Windows.

    • Select Windows store Apps.

    • Follow the on screen instruction.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Dec 17, 2019
    #4
Thema:

Cannot find App Purchase in Store

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