Windows 10: Cannot find HP Integrated Sensor for hp-envy-15m-cn0000-x360-convertible-pc/20270297

My Keyboard, Touch and touchpad were not working, so I uninstalled the device manager and driver for "Integrated sensor" Now, I cannot find it again/reinstall it.Because of this, my Touch no longer works, and Screen cannot detect Rotations or enter tabled mode.I need any help I can get :tears:

:)

 

How to disable the touchpad on the HP envy x360

I installed the Synaptics driver 19.5.35.41 Rev.D. This was obtained from the HP website. This is the newest one.

After it installed the message was "not supported for this operating system". That's strange because the driver is described as suitable for Windows 10. The touchpad and mouse dialogs still appear to be lacking a Synaptics dialog which is where I would expect to find the "disable" touchpad option.

https://support.hp.com/us-en/drivers...76?sku=3VU72UA

 

HP ENVY x360 Touchscreen and Driver issues

Hi Milad,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

This issue can occur if some of the system files and drivers are not working as expected.

Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Follow these steps to uninstall the driver from the PC.

1. Open Device Manager.
   
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
   
3. Right-click (or tap and hold) the name of the device, and select Uninstall.
   
4. Restart your PC, and Windows will attempt to reinstall the driver.
   

You may also want to
download the drivers from the OEM HP website and install it to check if that helps.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

HP Envy x360 15m-dr1012dx: Two hard drives?

I'm working on a HP Envy x360 15m-dr1012dx. The specs say it has a 512GB nvme, and that shows in disk management. But it also shows a 27.25GB "D" drive that is bitlocker encrypted.

Does anyone know what this second drive is all about?

Thanks.