Windows 10: cannot find/ set-up "device" for app download

how too download app

:)

 

After downloading apps-download disappear (It did not show up the setup apps).

Hi,

To assist you better, please answer the below:

1. Which browser are you using to download the apps?

2. Did you see the download progress is completed successfully?

3. Where exactly(location) you are looking for the downloaded app?

4. Is this issue specific with Java and Flash Player?

5. Did you try downloading some other app and check if the same issue occurs?

I suggest you to download all the windows updates and check if it helps.

Follow the steps below:

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Also, I suggest you to set the download location for Internet Explorer and download apps using Explorer and check.

Follow the steps below:

• Open Internet Explorer.
• Access the settings menu by clicking on the settings icon
  (it is a round gear shape near the top right of the Internet Explorer browser).
  
• Choose "View downloads" from the menu. This will bring up the Downloads window.
  
• 
  Click on "Options."
  
• 
  Press the Browse button and browse to the folder where you want to download to be saved.
  
• 
  Confirm with the OK button to assign the new download location. The downloads you perform from hereon will be saved in the folder that you have chosen.
  

If you are using Edge browser for downloading apps, please follow the steps below to find the downloaded app if it is completed successfully.

• Open the Microsoft Edge app.
• Click on the Hub button on the right top corner of the screen (next to save favorites).
• Click on Downloads button in the Hub, and click on the Open folder link.

Revert to us with the requested information and the results of the steps provided. We will be glad to assist you further.

Thank you.

 

trouble with finding a downloaded app

I downloaded an app and the store shows that its downloaded but the app is nowhere to be found, it is not listed in the list of apps and now the app is taking a lot of space on the phone (because it is instaled) but can not be used or uninstaled because
i cant find it anywhere. Any suggestions? Thanks in advance ��

 

cannot download apps

Hello, TaJeMu.

Thank you for posting on Microsoft Community. We're glad to help you!

I understand that you are unable to download apps from the Store. We suggest you to try these steps:

On your phone
Check that your phone is set to the correct date and time.

• Select Settings > Time and language >
  Date+time (Lumia with Windows Phone 8: Settings >
  date+time).
• Turn Set date and time automatically to Off, and manually set the current date, time and zone.

Sync your Microsoft account manually and check its status.

• Select People > ... > Settings, tap and hold your Microsoft (Outlook) account and select
  Synchronize (Lumia with Windows Phone 8: Settings >
  email+accounts, tap and hold Microsoft (Windows Live) account and select
  sync).
• Wait your phone to sync and then continue to the next step.

After performing these steps try download the app from the Store.

Please let us know if this helps. Thanks!