Windows 10: Cannot get folder permissions...

Discus and support Cannot get folder permissions... in Windows 10 Support to solve the problem; Hi, I removed an old Windows 10 user account, but its folder in C:\Users did not disappear. When I investigated, I found that there is a folder inside... Discussion in 'Windows 10 Support' started by Linus, Mar 28, 2017.

  1. Linus Win User

    Cannot get folder permissions...


    Hi, I removed an old Windows 10 user account, but its folder in C:\Users did not disappear. When I investigated, I found that there is a folder inside that I just cannot delete (in spite of being Administrator):
    C:\Users\test131\AppData\Roaming\AVAST Software\Avast\Cache

    I searched the web for solutions but they were all about changing the permissions in the Properties->Security Tab. However, I cannot even do anything there:

    Cannot get folder permissions... [​IMG]


    If I click the "Advanced" button, I get this:

    Cannot get folder permissions... [​IMG]


    So I seem to be stuck.

    Does anybody know how to solve this by means of legitimate Windwos operations. That is without any third party software or boot images?

    Here is a full video of the behaviour:
    [youtube]0MvFKF847Os[/youtube]

    :)
     
    Linus, Mar 28, 2017
    #1
  2. CTWerf Win User

    Permissions

    Cannot get permission to open "my Documents "folder in Windows 10
     
    CTWerf, Mar 28, 2017
    #2
  3. Windows explorer in window 10

    I tried the above but no luck, I still cannot open my files. I wonder if this is a folder or file permission issue, if so how do I change permissions so that all intended users get full permission. But then why cannot the computer not find my file?
     
    JimiLarkin, Mar 28, 2017
    #3
  4. Samuria Win User

    Cannot get folder permissions...

    Samuria, Mar 28, 2017
    #4
  5. Bree New Member
    In your second screenshot (the 'Advanced' one) click 'Change' next to the owner. Make yourself the owner and you can give yourself 'full control' permissions. Then you'll be able to delete it.
     
  6. Linus Win User
    The "Change" you are referring to is greyed out...
     
    Linus, Mar 28, 2017
    #6
  7. Bree New Member
    Try taking ownership of the \AVAST Software\ folder first.
     
  8. Xilnik Win User

    Cannot get folder permissions...

    There may be a much simpler solution than permission changes. Restart your computer, and then see if you can delete the user directory you are trying to delete. It may still be in use because it may have been in use at one point during your current session. That has worked for me in the past when struggling with deleting user directories after removing the user through the account management interface.
     
    Xilnik, Mar 28, 2017
    #8
  9. Linus Win User
    I am already owner of all parent folders.
     
    Linus, Mar 28, 2017
    #9
  10. Linus Win User
    Already tried that, even while disabling AVAST. I deleted that user months ago.
     
    Linus, Mar 28, 2017
    #10
  11. Bree New Member
    A very good suggestion. If that fails, start at the top and take ownership of the deleted user's folder. Inherited permissions may be preventing you taking ownership lower down.
     
  12. Xilnik Win User
    Have you tried deleting the directory through the recovery environment?
    • Use Advanced Startup Options to choose Command Prompt
    • Type Code: C: dir[/quote] to see if the C: directory has a Users directory. Keep trying other drive letters until you find Users
    • Assuming you find it in the C: directory, try Code: rmdir /s /q C:\Users\test131[/quote] Substitute the appropriate drive letter for C: if need be
     
    Xilnik, Mar 28, 2017
    #12
  13. Cannot get folder permissions...

    Try taking ownership of the full directory tree for that user. Even if you have already done this, Id suggest doing it again.

    When you click on change and change the owner, you type in the name for your account and click OK (or add, Im not sure right off hand). When you come back to the advanced permissions screen, you should have a check box saying something to the effect of "Also apply changes to all containers and objects within these containers."

    Click apply and let it change owner on everything within that tree. Then you go back to the folders you were trying to delete. You may have to go back in and add seperate permissions for yourself and disable inheritance.
     
    ArazelEternal, Mar 28, 2017
    #13
  14. Linus Win User
    • to see if the C: directory has a Users directory. Keep trying other drive letters until you find Users
    • Assuming you find it in the C: directory, try Code: rmdir /s /q C:\Users\test131[/quote] Substitute the appropriate drive letter for C: if need be
    [/quote] Thank you all for your suggestions. But Xilink's method solved it for me. Thanks a lot!

    I was just curious, if there had been a way to "regularly" delete the directory without rebooting or anything. But I'm glad it worked quite easily with this Advanced Startup.
     
    Linus, Mar 28, 2017
    #14
  15. Bree New Member
    Yes, the 'nuclear option' is to boot into another OS that doesn't care about your OS's permissions. The Recovery Environment is a good one to use, as is the frequently suggested idea of booting from a Linux Live USB.

    Glad you got it sorted.
     
Thema:

Cannot get folder permissions...

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