Windows 10: Cannot get out of S mode with HP computer

It is 2020 and I bought my computer. I cannot get out of S mode, following the steps though Settings, Updates & Security, Activation, Go To Store, Get= "Try again Later", something happened. I was able to load Chrome once, but now I cannot use it. This seemed to be a problem in 2018. Is there any easier path to Get out of S mode?

:)

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.

 

Computer Shuts Down When Woken From Sleep Mode

Hi,

To help resolve your issue, we suggest you follow the steps below:

Method 1:Run
power troubleshooter

• 
  On the search bar,type
  “Troubleshooting”
  
• 
  Click
  “View All”
  on the left panel.
  
• 
  Click
  Power,a new window will popup.
  
• 
  Follow the on-screen instructions.
  

Method 2: Safe mode

Check if issue persists in safe mode. To go to safe mode, follow these steps:

• 
  Open Run Command (Windows
  button +R)
  
• 
  A dialog box will open, type
  msconfig.
  
• 
  Locate and select the Boot tab and select Safe with Minimal as option.
  
• 
  Restart Computer.
  

Note:Follow
the same procedure to undo Safe Mode, uncheck the Safe option and restart your system.

Method 3: Clean boot

If the issue does not occur in safe mode, kindly check in clean boot. To place your computer in clean boot, refer
to this
link.

Note:
Once you are done with the troubleshooting, perform the steps in “How to
reset the computer to start as usual after troubleshooting with clean boot
“ to reset computer as usual.

Feel free to get back to us if you need further assistance.