Windows 10: Cannot get rid of an old work account

When I look for the old work account in Settings, Accounts, Access Work or School nothing is listed but all my Microsoft APPs are asking for the old work account. All my Microsoft software was licensed to me personally but I used both my desktop and laptop to access my work network and both devices have no work account listed that I can delete but nag me all the time to log in to the work account.I cannot believe that Microsoft will not provide either a method or tool to remove this rogue account. People change workplaces all the time and should not have there problems. I've had this proble

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Remove an old work account.

Hi Eric, I'm John D, and I am happy to help you with this.

I understand how frustrating it can be to keep receiving notifications to authenticate for Microsoft "Lists" with your old work account, especially since you left your previous company over a year ago.

Based on the information you have shared with me, it appears that your old work account is still linked to the Microsoft "Lists" app. In order to remove this account and stop receiving these notifications, you can try the following steps:

> Open the Microsoft "Lists" app on your laptop.

> Click on the profile icon on the top right-hand side of the screen.

> Select "Sign out" from the dropdown menu.

> If prompted, enter your old work account details and sign out.

> Once you have signed out, close the app and reopen it.

> Sign in to the app with your current Microsoft account linked to your family subscription.

By following these steps, you should be able to remove your old work account from the Microsoft "Lists" app and stop receiving notifications to authenticate with it.

I hope this solution helps you resolve the issue.

Best regards,

John D.

Independent Advisor

 

Can't get rid of an old work account

I had a work Exchange account which I used on my personal laptop for OneDrive, Outlook, Teams, etc. I no longer work there and I can't access the account. But try as I might I can't get rid of all the traces of it. It took me a long time to work out how to stop the not-logged-in OneDrive instance from starting and being there in the tray all the time. The latest is this notification which I get on startup:





When I click 'sign in', it takes me to a login box for my old work account, so I can't login. But I also don't have any option to tell it to forget the account.

I have checked:

• Settings > Accounts > Access work or school - nothing here; I removed the account from this section
  
• Settings > Accounts > Email & accounts - only my personal Microsoft account and personal Gmail show here
  
• For a second instance of OneDrive running - the tray only has my personal OneDrive
  

In Task Manager, I can see processes for SharePoint (which may be related - since obviously there is no SharePoint associated with my personal Microsoft account) and also a process for 'Workplace or school account' which says it's suspended.





So, how do I stop Windows thinking that I want to log in to this old account that I don't have access to?

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: