Windows 10: cannot import photos with the windows photos app

hello, so the photos app earlier used to work fine. now it fails to import photos


1) the pc does not recognise my apple iphone instantly,(new one has this problem too, so i can confirm it is not just because of the iphone) but rather takes time to recognise it's folders.


2) when it starts importing, the app works fine till it has counted the amount of photos which are found and then hangs and the app crashes.


3) in the event it has somehow managed to still hold up, it starts importing some photos, and midway stops and displayes the error that "some photos could not be imported" and prompts me to try again.


i tried to repair it using the powershell (admin) and this is what came up.



Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflict validation. Windows cannot install package Weather.TheWeatherChannelforHP_2015.1108.1.0_x64__t3yemqpq4kp7p because this package depends on a framework that could not be found. Provide the framework "Microsoft.NET.Native.Framework.1.2" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 1.2.23231.0, along with this package to install. The frameworks with name "Microsoft.NET.Native.Framework.1.2" currently installe Windows cannot install package Weather.TheWeatherChannelforHP_2015.1108.1.0_x64__t3yemqpq4kp7p because this package depends on a framework that could not be found. Provide the framework "Microsoft.NET.Native.Framework.1.2" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 1.2.23231.0, along with this package to install. The frameworks with name "Microsoft.NET.Native.Framework.1.2" currently installed are: {} NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0003-c5ab-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0003-c5ab-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOException + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0000-1799-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0000-1799-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x64__8wekyb3d8bbwe because it has version 1.7.25531.0. A higher version 1.7.27413.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0000-2a9b-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0000-2a9b-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x86__8wekyb3d8bbwe because it has version 1.7.25531.0. A higher version 1.7.27413.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0001-4a19-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0001-4a19-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.NET.Native.Runtime.2.2_2.2.27011.0_x64__8wekyb3d8bbwe because it has version 2.2.27011.0. A higher version 2.2.27328.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0000-869c-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0000-869c-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.Services.Store.Engagement_10.0.18101.0_x64__8wekyb3d8bbwe because it has version 10.0.18101.0. A higher version 10.0.19011.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0002-e30b-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0002-e30b-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.Services.Store.Engagement_10.0.18101.0_x86__8wekyb3d8bbwe because it has version 10.0.18101.0. A higher version 10.0.19011.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0003-b4d8-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0003-b4d8-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed. Please contact your software vendor. Windows cannot install package Microsoft.331194F9F13CC_26.0.1.2_x64__8wekyb3d8bbwe because the package is currently paused. The package must be Staged in order to proceed. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0000-1b9f-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0000-1b9f-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOException + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed InputApp_1000.18362.329.0_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0003-0ff3-9de4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0003-0ff3-9de4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0002-3f3d-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0002-3f3d-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.ShellExperienceHost_10.0.18362.329_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0002-7d43-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0002-7d43-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.StartMenuExperienceHost_10.0.18362.329_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0001-4255-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0001-4255-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0003-d10f-9ee4619cd501 in the Event Log or use the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0003-d10f-9ee4619cd501 At line:1 char:38 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it

modifies are currently in use.

error 0x80073D02: Unable to install because the following apps need to be closed

Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe.

NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0003-f60f-9ee4619cd501 in the Event Log or use

the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0003-f60f-9ee4619cd501

At line:1 char:38

+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it

modifies are currently in use.

error 0x80073D02: Unable to install because the following apps need to be closed

Microsoft.Windows.Photos_2019.19071.17920.0_x64__8wekyb3d8bbwe.

NOTE: For additional information, look for [ActivityId] e49bdd4a-9c61-0001-cb60-9ee4619cd501 in the Event Log or use

the command line Get-AppPackageLog -ActivityID e49bdd4a-9c61-0001-cb60-9ee4619cd501

At line:1 char:38

+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand



only the powershell was open, rest all programs were closed.

please help

:)

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Windows 10 Photos - Importing from iPhone no longer sees previously imported photos.

Hello,

Thank you for writing to Microsoft Community forum.

The Photos app in Windows 10 usually is able to distinguish the new photos and duplicates. This concern could be caused by incorrect settings or corrupted files. Kindly follow the below mentioned steps to resolve the issue.

Step 1: Reset Microsoft Store.

I would suggest you to reset Microsoft Store initially, and sign in to Store and check for latest updates related to Store. After installing the latest updates, you may try to import pictures.

Step 2: Uninstall Photos app via PowerShell and then install it.

If the Photos app causes an error, you can repair it using PowerShell.

• Click Start, type powershell, right-click Windows Powershell and choose
  Run as Administrator.
  

• Execute the following command and press
  Enter: Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  

After uninstalling the Photos app, you may go to Store and re-install the application.

Additional Information: You may also go through the article provided by
Andre Da Costa on importing your
Photos in Windows 10

Hope it helps.

Regards,

Mala S

Microsoft Community – Moderator

 

Photo import procedure?

Hi Duanestory,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

1) How are you exactly trying to import the photos in Windows 10?

2) Where exactly you refer to, when you say " box that displays them has no "import" button"? Is it in Photos app/any other source?

Follow the below steps to import the photos from your phone through Photos app and check if it helps.

• Open the Start menu, type Photos in search bar results and click on Photos app from the search bar results.
  
• Click on the (...) Symbol at the top right corner of the Photos app.
• The icon next to (...) Symbol is the Import icon, Click on it.
• Follow on screen instructions to import the photos from the connected device to your computer (Android/Windows/other device)

Reference: I suggest you to refer the below articles and check if it helps.

Import photos and videos from a camera, phone, or DVD

http://windows.microsoft.com/en-us/windows-8/import-photos-videos

The above article applies to Windows 10 also.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.