Windows 10: cannot instal any printers

Discus and support cannot instal any printers in Windows 10 Drivers and Hardware to solve the problem; Have tried three different printers. All appear as "unspecified" below the line of "printers" and wont work... Discussion in 'Windows 10 Drivers and Hardware' started by PeterHolloway3, Dec 23, 2019.

  1. cannot instal any printers

    Have tried three different printers. All appear as "unspecified" below the line of "printers" and wont work

    PeterHolloway3, Dec 23, 2019

  2. Unable to install printer in Win10 due to spooler stopping

    Let us resolve your issue in installing your printer. We suggest that you follow the troubleshooting steps below:

    • Uninstall all your printer software and drivers.
    • Disconnect your printer cables; then, restart your computer.
    • Download and install your printer software and drivers from the manufacturer website.
    • One you're done, connect your printer; then, check if the issue still persists.

    Your reply is most important for us to ensure we assist you accordingly.
    Michael Gall, Dec 23, 2019
  3. LemP Win User
    Printer installation

    Although the HP support forum is a good place to ask this question, I have some doubt whether you'll actually get a useful answer. As far as I can see, the main suggestion there is to completely uninstall and reinstall the HP printer software. That may
    or may not work. I didn't notice any positive responses to such suggestions.

    If you're willing to take a few more diagnostic steps, perhaps I can suggest something.

    How do you want to connect the printer to your computer: USB or wi-fi?

    At this point, is anything related to this printer installed? For example:

    • Click Start, type Programs and Features into the Search box, and press Enter. If there are any HP-related programs listed here, what are they?
    • Open Devices and Printers. If there are any HP devices shown here, please list them.
    • Still in Devices and Printers, select (click once) any item in the "Printers and Faxes" section. Now click the link at the top for "Print Server Properties." Select the "Drivers" tab. If there are any HP-related items shown here, please list them.
    • Select the "Ports" tab and scroll down past the LPT and COM ports until you get to FILE: . Please list any ports that appear after FILE:
    • Make sure that your OfficeJet 6962 is powered on. Click Start, type Fax and Scan in the Search box, and Press Enter. Click the "Scan" button at the lower left. Click "Tools" in the menu bar and then click either "Scan routing" or "Scan settings." Was
      the scanner selected or not?
  4. cannot instal any printers


    Hi Rodrigo,

    I am sorry to know that you are having issues with Printer.

    What and all steps have you tried so far?

    Restart the computer and check.

    Also, check for Windows updates.

    I suggest you to run the Printer Troubleshooter and check if it helps.

    • In Search window type Troubleshooting and click on it to open it.

    • Click on Hardware and Sound.

    • Then click on Printer to run the troubleshooter. Follow onscreen steps.
    Kalpana Shankarappa, Dec 23, 2019

cannot instal any printers

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