Windows 10: Cannot Install from Microsoft Store

Hey everyone,


I was having trouble with microsoft store not installing 4 things:


- Microsoft Visual C++ 2015 UWP Desktop Runtime Package

- Microsoft Visual C++ 2013 UWP Desktop Runtime Package

- Microsoft Visual C++ 2012 UWP Desktop Runtime Package

- DirectX Runtime


I followed the directions from the user "Time Lady" on this forum.


Small note however, I did not rename C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2 through command prompt, I renamed them manually, though I don't think this makes any difference.

However, after this, I restarted my computer, and now if I try to download anything off of Microsoft Store, the Store app freezes and the app in question does not install.


My version of Windows is 20H2 running on build 19042.746.

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Apps won't install in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers
to the questions below:

• 
  Do you have any non-Microsoft antivirus program installed?
  
• 
  Does this issue occur for all apps from the store?
  
• What is the date and time on the PC and ensure it is correct?

Meanwhile,
we would suggest you to perform these steps and after every step check if you are able to install the app.



Step
1: Reset the Windows Store Cache: Press the Windows
Logo Key + R to open the Run
dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows
Store apps > Run the troubleshooter.



Step 3:
Refer the troubleshooting steps and mentioned
in this article: Fix
problems with apps from Microsoft Store



Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and
then try installing the game.



Step 5: If the issue persists, then we would suggest you to create a new administrator user account and
check, refer this article to create
a local user or administrator account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator

 

Uninstalled apps stuck "installing" in Microsoft Store (MSN News)

Hi Will,

A corrupted Microsoft Store cache is one of the possible reasons why some apps are stuck in an "installing phase" when you try to uninstall them. We suggest that you try running the
Windows App troubleshooter to troubleshoot the issue.

If the issue persists, we suggest that you reset the Microsoft Store cache. You can follow the steps below to reset the Microsoft Store cache:

• Press Windows + R keys to open the run
  command box.
• Type WSReset, then try launching Microsoft Store and sign in.

Should you need further assistance, don't hesitate to get back to us.