Windows 10: Cannot Install Google Earth

Discus and support Cannot Install Google Earth in Windows 10 Support to solve the problem; Brand new install of win10. Every day another hassle. Today I go for google earth and realise yep, I haven't put it back yet. So go to... Discussion in 'Windows 10 Support' started by abrogard, Oct 8, 2019.

  1. abrogard Win User

    Cannot Install Google Earth


    Brand new install of win10. Every day another hassle.

    Today I go for google earth and realise yep, I haven't put it back yet.

    So go to download/install it.

    First I get a google chrome error: 0x80070005.

    Hassle around, googling and finish up with a google earth downloading app error: 0x80070057.

    Hassle around some more, different downloads of GE and finish up with an error 'Code 2'.

    It's hopeless.

    I can't get anywhere.

    Can anyone help, anyone got any idea what's perhaps going on here?

    :)
     
    abrogard, Oct 8, 2019
    #1
  2. Nikhar_K Win User

    Google Earth Pro... for who?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • When you say, “I found the Chrome version too limiting, so I downloaded a copy” Did you download a copy of Google Chrome or download Google Earth?
    • What happens when you try to move the Earth?
    • Do you get any error message/code?


    However, I suggest you to refer the section Stop Earth from spinning
    from the article
    Fix Google Earth errors
    provided by Google and instead of unchecking put a check mark for the option Enable Controller.



    For any installation related issues with Google Earth, please refer the article

    Install & uninstall Google Earth Pro
    .



    For versions of Google Earth, you can refer the link
    Google Earth
    .



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 8, 2019
    #2
  3. Google Earth is not running in Windows 10.

    Hi Cassandra,

    It's unfortunate that you are facing this issue. We'll certainly assist you with this.

    Before assisting further, I would like to ask you few questions:

    • Are you downloading Google Earth from Windows Store or browser?
    • If browser, which browser are you using to download Google Earth?
    • What is the message displayed on screen when downloading Google Earth?
    I would suggest you to uninstall and reinstall the Google Earth in compatibility mode.
    Follow the below steps:

    1. Right click on the setup file and select Properties.

    2. Select Compatibility tab.

    3. Check Run this program in Compatibility mode.

    4. Let the Google Earth install and then check the functionality.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Hope this helps, let us know the status of the issue.
     
    Rakesh Narayanaswamy, Oct 8, 2019
    #3
  4. Cannot Install Google Earth

    Google Earth

    Hi JFrank,

    Thank you for posting your query in Microsoft Community.

    To assist you better can you share which version of Google Earth are you trying to download? There are few versions which are not compatible in windows 10.


    • How exactly did you try to install Google earth?

    • Did you get any error message?

    • Which anti-virus Software are you using?
    I suggest you to check the link below and install the compatible version.

    Explore Windows 10 OS, Computers, Apps, & More | Microsoft

    Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help.

    Thank you
     
    SujataMoktan, Oct 8, 2019
    #4
Thema:

Cannot Install Google Earth

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