Windows 10: Cannot install iTunes

Discus and support Cannot install iTunes in Microsoft Windows 10 Store to solve the problem; Can't download and install iTunes. Trying to download iTunes on my Windows 10 machine. The only option appears to be from the Microsoft store (I... Discussion in 'Microsoft Windows 10 Store' started by MichaelSojka, Dec 26, 2018.

  1. Cannot install iTunes

    Can't download and install iTunes.

    Trying to download iTunes on my Windows 10 machine.

    The only option appears to be from the Microsoft store (I used to download directly from Apple but appears as if I can't do this anymore).

    I choose 'GET' and the button that says 'install' is greyed out and right above it says 'You own this product'.

    Unless I'm missing something very obvious, I do not have iTunes installed on my machine. I searched for iTunes in explorer, I looked in every folder on my PC and there is nothing that resembles iTunes anywhere. I tried logging out of my Microsoft account and logging back in and it didn't work. Tried rebooting the computer a few time and no luck.

    Thank you.

    MichaelSojka, Dec 26, 2018
  2. Ramon Imp Win User

    iTunes installation + Other installation that have occured

    It seems that there's a problem with that particular link. Anyhow, here are some steps that you can try and see if it resolves the issue:

    • Disable your third-party antivirus.
    • Install iTunes as administrator.
    • Update your Windows.
    • Restart your PC.
    • Visit Apple forums to check for suggestions.

    Update us with the results of these steps.
    Ramon Imp, Dec 26, 2018
  3. Cannot install iTunes


    What version of Windows are you using?

    Did you follow the steps for uninstalling iTunes? If not, do so now.

    Right click on Start > Select Control Panel > Uninstall Programs

    Uninstall all of these applications

    • iTunes Software
    • Quicktime
    • Apple Software Update
    • Apple Mobile Support
    • Bonjour (especially Bonjour, the most problematic and most difficult component to remove properly! )
    • Apple Application Support (iTunes 9 or later)
    • iPhone (if you have it loaded)
    • and anything else related to iTunes — that’s the tough part where you need to be very careful
    iTunes should be uninstalled in this process of elimination. Reboot the computer.

    To install iTunes, follow these steps.

    Step one - download the icloud control panel (do not install yet)

    Step two - Run the installer as an administrator by right clicking the installer and running as administrator

    Step three - after the install finishes, DO NOT reboot

    Step four - run the apple software update program and install iTunes from there.

    Step five - Reboot, and enjoy
    Smittychat., Dec 26, 2018
  4. Cannot install iTunes

    installing itunes error


    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I understand the inconvenience that you are experiencing. I will definitely assist you.

    To understand the issue better, I would like to know are you installing the iTunes form apple official store or third party website?

    If you are installing form third party website, I would recommend you to download and install iTunes form apple store official website. If you are still unable to install iTunes, I suggest you to register the Windows installer and let us know the status.
    Follow the below steps to register Windows installer:

    • Press Windows key + X and then click on run as administrator.

    • At the command prompt type each of the commands below and after typing each command press enter.

      msiexec /unreg

      msiexec /regserver
    Hope this helps. Post us with status we will be glad to help you.
    Billion Debbarma, Dec 26, 2018

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