Windows 10: Cannot install Microsoft Print to PDF

I have followed the directions for installing the Microsoft Print to PDF printer, but when it comes time to select a printer from the list, there is not a choice for plain old "Microsoft Print to PDF." Instead I have an option to chose "Microsoft Print to PDF version: 10.0.17763.1 [6/21/2006]." Internet search does not provide clarification what the extra numbers mean.


If I select this printer to be installed, I always get the error "Unable to Install Printer. The handle is invalid."


If I try to install by choosing the option to replace the current driver, I get an error that says "Element not found."


I am assuming that there is a bad driver already installed, or the printer version is out of date. But I cannot seem to find any means of updating either the driver or the printer version.


I have already seen posts recommending reinstalling Windows 10. This seems like an onerous step that should only be taken if multiple aspects of the operating system are not working properly. I should hope that there is some solution to my problem that does not require reinstalling Windows.


Thanks.

:)

 

Microsoft "Print to PDF" prints out Garbage

Hi,

To better assist you regarding Microsoft Print to PDF, we just have a few questions for you:

• What are the documents that you're trying to save as a PDF file?
  
• Can you provide us a step-by-step screenshot of how you print your documents as PDF?

 

Microsoft Print to PDF mixes up JPGs.

Hi Anita,

Thank you for posting in Microsoft Community.

To understand the issue better, I suggest you to answer the below questions.

• What happens when you select small bunch of images and try to print?
• Is the issue specific to the Microsoft Print to PDF?

I would suggest you to follow the below steps and check if it helps you.

• Create a new folder and copy the images you want in PDF.
• Sort the images as you want. (It always copies as per the sorted time/date)
• Set the images in Order/Sequence as you want it to be set in PDF.
• Select all and Print it to PDF.

Keep us posted to help you better.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.