Windows 10: Cannot install windows 10 on 64 bit

Hello, i have purchased a windows 10 from store and i cannnot install it on 64 bits only in 32 bits,when i try to boot from usb on 64 bits it say that :system32/hall/dll myssing or corupt ....but on 32 bits its working perfect......can someone help me please

:)

 

Re-install Windows 10 64-bit

Yes, you can go back to 64 bit Windows 10 without purchasing.

• Switching to Windows 10 64 bit is free, you don't have to pay for it. As long as you have a qualifying Windows 7 or 8 or Windows 10 license, you are entitled to use it.
• Switching requires that you perform a new installation, that means files, applications and settings will be deleted.
• You will have to reinstall applications and native 64 bit drivers.
• Backup before migrating: How
  to: Create a system image in Windows 10

Step 1: Download Windows 10 64 bit then create a bootable copy:

How
to download official Windows 10 ISO files

Step 2: Boot from the 64 bit Windows 10 install media, then perform a custom or clean install:

• How to: Perform a custom installation of Windows - Choose this
  option if you want to recover files from Windows.old
• How to: Perform a clean install of Windows 10 - Choose this option
  if you want to erase the drive, files and applications will be deleted.

 

Windows installed 32-bit version of Windows 10, when it should be 64-bit

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

In order to help you better, could you please confirm a couple of things:

• How did you upgrade to Windows 10?
• Have you checked under system info?

I suggest you to go to control panel and system and under system info check which bit is installed.

As your Windows 7 is running on 32 bit, Windows 10 will be installed as 32 bit architecture if you install Windows 10 through Windows updates. If you want to install Windows 10 64 bit, I suggest you to check whether your system
supports 32/64 bit architecture. If your computer supports 64 bit architecture, then i suggest you to refer the below link to install Windows 10 64 bit using the media creation tool.

Download Windows 10.

https://www.microsoft.com/en-us/software-download/windows10

You can check the System information from your computer to check for the architecture of Windows supported by your computer.

Reference: I suggest you to refer the below article for more information about Windows 10.

Frequently Asked Questions: Windows 10

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 Upgrade 32-bit to 64-bit

So, Windows 10 Upgrade is being rolled out worldwide, and I have 'reserved' my upgrade.

Currently my computer is running Windows 7 Pro 32-bit. I'm planning to 'upgrade' it to Windows 10 64-bit (via fresh install, of course).

After reading many references, these will be the steps I'll do:

1. Let the "Get Windows 10" app upgrade my OS to Windows 10 32-bit
   
2. Note the activation key
   
3. Download the Installation Media for Windows 10, but choosing 64-bit instead
   
4. Perform a clean install
   
5. Reactivate using the activation key in Step #2
   

(Of course I'll backup my data first.)

However, I still have some questions:

1. On Windows 7, the activation key does not differ between 32- or 64-bit versions. Is it still so with Windows 10?
   
2. Will I be able to download a different architecture on Step #3?
   
3. Is there anything I need to prepare beforehand?
   

Thank you for your assistance.