Windows 10: Cannot IP to printer

I have just installed a new printer on my network which I can see from my iPad and IP to it. My PC will not IP to the printer and does not find the IP address. Not surprisingly I cannot install the printer on the PC since the printer setup does not find it. I assume there must be a WIN10 setting causing this but cannot find it. I turned off the Mccafey firewall.

:)

 

Finding IP address

Hello,

Thank you for writing to Microsoft Community Forums.

I suggest you to follow the steps mentioned below to find printer’s IP address:

1. Type Devices and Printers in the Windows search bar.
   
2. Select on the printer and click on
   Manage.
   
3. Click on the Ports tab.
   You will be able to find printer’s IP address under the ‘Ports’ tab.
   

Few printers also have a “Test print” option on the printer. When you print a test page from network printer, the page shows the IP address along with other details.

Note: If it is set on DHCP mode the IP address will constantly change.
The IP address is assigned automatically by your router using a protocol called DHCP.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

Unable to find printer IP Address

Hi,



Thank you for writing to Microsoft Community Forums.



Here are the few settings that you can try to find the IP address of the printer that are connected on the same network.



Method 1:

1. Search for CMD on the start menu, right click on CMD and run it as administrator.
   
2. Type in arp –a on the command prompt and hit enter.
   
3. You will find list of all the IP connected to the system.
   
4. Look for the dynamic IP address.
   
5. Copy and paste the IP on your browser, and the IP that opens your Printer setup page will be the IP for the printer.
   

Method 2:

1. You can try to ping the printer name, by typing
   ping <printer name> on the command prompt that will give you the printer IP address.
   
2. You can also refer to this
   suggestion posted by BulldogXX on January 13.
   
3. Check for the Canon IJ Network Tool from the post above, as you have mention you are using Canon printer.
   

You can type in ipconfig and find your Ethernet adapter IP address, if the printers are on wired network, and if the printer IP address has the same network address as your Ethernet network address then the printer
is in wired network, and same goes for the Wireless network.

You can also compare the SSID of the WIFI and the SSID of the printer, if the SSID matched then the printer is on WIFI network, same goes for the Ethernet connection.



If you still face the issue, reply to this post more information.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

Windows 10 only allowing WSD printing and not TCP/IP printing for any printer I attempt to install

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows + X, select Control panel.
  
• 
  Select Devices and Printer.
  
• 
  Then click on "Add a printer" then choose printer wasn't listed then "Add a printer using a TCP/IP address or host name.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.