Windows 10: Cannot link phone to windows

Discus and support Cannot link phone to windows in Windows 10 Software and Apps to solve the problem; Correlation Id: 5b4de68784614ab68ca2d42c1053d20d Timestamp: 2020-03-18T03:05:23.672Z Hi community, The My Phone app occasionally can't connect to... Discussion in 'Windows 10 Software and Apps' started by MrUnkown, Mar 17, 2020.

  1. MrUnkown Win User

    Cannot link phone to windows


    Correlation Id: 5b4de68784614ab68ca2d42c1053d20d
    Timestamp: 2020-03-18T03:05:23.672Z


    Hi community,


    The My Phone app occasionally can't connect to my phone after I come back home and have the phone near the computer. I usually try to use the app within 5-10 minutes after bringing it near the computer.


    I thought I could fix this by re-linking my phone to the computer so I unlinked my phone from account.microsoft.com/devices and uninstalled Your Phone Companion - Link to Windows app.


    I have managed to reach this step but I do not get a text message to download the app. So I download the app manually from the play store but there is no app to open to scan the QR code. Using another third party QR scanner it shows it is an ms-msa:// url but it can't find any app that can open it.


    And so this is here where I am stuck. Can anyone help me to re-link my phone back to my computer? The phone is not showing up in account.microsoft.com/devices yet.


    Cannot link phone to windows 1f2fc86f-e7e9-4b68-919a-e1fabaf298e8?upload=true.png

    :)
     
    MrUnkown, Mar 17, 2020
    #1
  2. Dos101 Win User

    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
    Dos101, Mar 18, 2020
    #2
  3. meebers Win User
    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Mar 18, 2020
    #3
  4. Winuser Win User

    Cannot link phone to windows

    Supported phones for Windows 10 Mobile Insider Preview


    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, Mar 18, 2020
    #4
Thema:

Cannot link phone to windows

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