Windows 10: Cannot log in into new device using work or school account

Discus and support Cannot log in into new device using work or school account in Windows 10 Software and Apps to solve the problem; Hi team,Searching answers for this question for a while but no luck. I am unable to log in with work or school account while enrolling new laptop for... Discussion in 'Windows 10 Software and Apps' started by Peter Tran3, Sep 19, 2024.

  1. Cannot log in into new device using work or school account


    Hi team,Searching answers for this question for a while but no luck. I am unable to log in with work or school account while enrolling new laptop for the company. It has to be Microsoft Entra Joined AD joined. But the start up screen keeps asking for personal email. I even logged with personal email and tried to add my work account later on in Account setting but there was also no way to switch user to choose the work account.So please if anyone has any solutions for this issue in Sep 2024, please let me know how to deal with it. Really appreciate your time.Regards,Peter.

    :)
     
    Peter Tran3, Sep 19, 2024
    #1
  2. Brink Win User

    Join Teams for work or school meeting with personal Microsoft account

    Microsoft Teams Insider Blog: As a part of ongoing work to improve the experience when joining Teams meetings, we have just made a new update available for Teams Insiders. When using your personal Teams account to join a meeting that originated from a Work or School Teams account, you previously had to join as a guest, often causing your meeting to open in a web browser with limited functionality. Now you can join as your signed-in personal Microsoft account from within the Teams app on Windows 11, providing a better meeting experience for all parties. In the first phase of rolling out this new functionality, you will get the new experience when joining a Teams for work or school meeting from within Teams free by tapping a Teams for work or school meeting link in a chat or community within Teams free. Your signed-in personal Microsoft account will be used when you join the meeting.
    Cannot log in into new device using work or school account Join_Teams_work_meeting_with_personal_account-e1707754628931.png
    If you dont have the Teams meeting in your Teams free calendar, a nice little trick is to forward the meeting invite to the email you use to sign in to Teams free. Then you will have the meeting neatly in your Teams calendar, readily available for you to join the meeting when its time. How to join Teams Insider? Its easy to join Teams Insider for earlier access to new features and improvements:
    1. Go to app settings in Teams free
    2. Navigate to Teams Insider program section (you can get there directly with this link)
    3. Tap Join button to join Teams Insider
    4. Restart the Teams app and you have the latest features and improvements
    You will find detailed information how to join in this support article. How to send feedback and suggestions? We are always happy to receive feedback and suggestions to make Teams even better. To participate in our feedback program and help us in our endeavor, please follow the steps below: Source: Join Teams for work or school meeting with your personal account - Teams Insider
     
    Brink, Sep 19, 2024
    #2
  3. Can't add a school account?

    Hi,

    Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

    I suggest you to try the below given methods and check if it works:

    Method 1:

    This issue may arise due to some file corruption, I suggest you to try running DISM tool and check if it works. To do so, refer the following steps:

    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Method 2:

    I suggest you to try to create a new user account and check if you still face this issue in new user account. To create it perform the steps mentioned below.

    • Press Windows key + X key and select
      Control Panel.
    • Click on User accounts and Family Safety.
    • Click on User Account and then click on Manage Accounts.
    • Now click on Add a new user and follow the instructions.
    • Sign out from the current User account and log-in using new User account and check if issue persist.
    Hope this information helps. Please post back with the results, we will be glad to assist you further.

    Thank you.
     
    Parth P Patel, Sep 19, 2024
    #3
  4. Chiblood6 Win User

    Cannot log in into new device using work or school account

    Remove Deactivated Work Or School Email Account

    I have an organizational email account that has been deactivated, current guides online say the following:

    "If you need to remove an account from your PC:

    1. Select Start > Settings > Accounts > Access work or school .
    2. Select the account you wish to remove, then select Disconnect

      ...."
    However, the only option presented at this section is "Manage" which forwards me to my organization's page to login. The account has since been deactivated with no way to get to the next step.
    I have been getting notifications from my system that "There is a problem with a work or school account click her to fix now" but obviously can't login to remove the account from the system.
    Is there a work around to remove the account without logging in?
     
    Chiblood6, Sep 19, 2024
    #4
Thema:

Cannot log in into new device using work or school account

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