Windows 10: Cannot log in or go to safe mode

Discus and support Cannot log in or go to safe mode in Windows 10 BSOD Crashes and Debugging to solve the problem; I cannot log into windows. It doesn’t recognize my pin or password. It then goes to black screen with dell logo and a circle appears then back to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JohnDaley5, Jun 14, 2019.

  1. Cannot log in or go to safe mode


    I cannot log into windows. It doesn’t recognize my pin or password. It then goes to black screen with dell logo and a circle appears then back to opening screen


    i have tried rebooting it in safe mode. No luck. Just opens back to same place

    :)
     
    JohnDaley5, Jun 14, 2019
    #1

  2. Password not accepted in Safe mode

    Hi,

    Thank you for posting your query on Microsoft Community forum.

    Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

    I would suggest you to provide some information to help you better.

    • Are you trying to login the Microsoft account or the Local account in safe mode?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Jun 14, 2019
    #2
  3. Eric Ber Win User
    Safe Mode log in

    Hi Richard,

    PIN password option on safe mode is not enabled. You will only be allowed to use a password to access your computer in safe mode. To assist you better, kindly answer these questions below:

    • Are you referring to a local user account or a Microsoft account?

      Is your computer connected to the network via WiFi or through an Ethernet cable?
    • Have you tried the troubleshooting steps on this
      link
      that was provided by Yashwanth Kotakuri on March 19, 2016?

    Regards.
     
    Eric Ber, Jun 14, 2019
    #3
  4. Cannot log in or go to safe mode

    Can't log in to safe mode

    Hi Melissa,

    If you're having issues logging into safe mode, we recommend trying the suggestions posted by Vanessa Sohtun in this
    thread. Quite a few people found her suggestions helpful.

    Let us know if this worked out for you.
     
    Michelle Vil, Jun 14, 2019
    #4
Thema:

Cannot log in or go to safe mode

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