Windows 10: Cannot log into my microsoft account

Discus and support Cannot log into my microsoft account in Microsoft Windows 10 Store to solve the problem; Anytime I try to log into my personal Microsoft account, it insists that I do not have connection to the internet. I am definitely connected to the... Discussion in 'Microsoft Windows 10 Store' started by Isabella1710, Nov 11, 2020.

  1. Cannot log into my microsoft account


    Anytime I try to log into my personal Microsoft account, it insists that I do not have connection to the internet. I am definitely connected to the internet. I am trying to download an app, but I can't log in to the store. I can't even log into my personal account through settings; it gives me a generic error. It did let me log into my school account not sure how if I "don't have internet", but the store prompts me to log into a personal account. I have tried every avenue I can find to log into any account, but I can't do it!

    :)
     
    Isabella1710, Nov 11, 2020
    #1
  2. NavyLCDR Win User

    register PC with microsoft; use local account to log in

    Just simply log in with your Microsoft Account.
    Switch to Microsoft Account in Windows 10

    Just go back to using a local account:
    Switch to Local Account in Windows 10

    Hopefully the tutorials are step by step enough.
     
    NavyLCDR, Nov 11, 2020
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 11, 2020
    #3
  4. Geethu B Win User

    Cannot log into my microsoft account

    Problems logging in to account

    Hi Suzanne,

    Thank you for contacting Microsoft Community. I understand that you have an issue with logging in to Microsoft Account. I will surely help you to fix this issue.

    To understand the issue better, let me know what is the complete error message you get while logging in to Microsoft Account?

    This issue could have occurred due to incorrect Microsoft Account Settings.

    Try the steps listed here:

    Method 1:

    I suggest you to sign in to your Microsoft Account directly and check if you face any issues.

    How do I sign in to my Microsoft account?

    http://windows.microsoft.com/en-us/windows-live/sign-in-how

    Method 2:

    If the issue persists, I suggest you to try the steps in the article which will help you to identify and fix some problems with the
    Microsoft Account.

    When you can't sign in to your Microsoft account

    Note: Try the steps which you have not tried before.

    To resolve the issue related to Microsoft Office 2016, I suggest you to post the query in Microsoft Office 2016 forums.

    Results in Microsoft 365 and Office - Microsoft Community

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Nov 11, 2020
    #4
Thema:

Cannot log into my microsoft account

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