Windows 10: Cannot login after update failed

Hello community, hope everyone is as happy as we can be during this time. Also hope everyone is healthy!


Below is the timeline of what happened,


1- I woke up, started my laptop, noticied there was an update needed so I downloaded it.


2- Download went fine. Then my computer went to restart itself and as it was restarting it said something about my update failed to install. I apologize I do not remember the exact words.


3- My computer then took me to the login screen. Except now instead of my normal pin, it requires a password. I've had my computer for over 4 years and I switched it to a pin almost immediately, thus I have zero idea what this password is. The "sign on options" button is missing.


So that is where I am at. I have no idea where to proceed with this. I've tried all my normal passwords and none are working.


I really want to avoid resetting my computer as I have so many important sensitive items on it.


I appreciate any assistance!!! Does anyone have any idea how to fix this problem?

:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

KB4025339 Fails Install 0x80070564

Thanks
I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

At step 2 same troubleshooter error. The KB finished a new download failed to install.
Did step 3 KB has downloaded but fails to install.

If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.