Windows 10: Cannot login to computer after multiple BSOD

Hi, I’ve been having random blue screens recently, and each time the error message has been different from the last. Today, I was using my computer just fine on Zoom, when I got another Blue Screen. When the computer restarted, it got into another blue screen and this happened 3 more times. Finally, when it stopped, I tried to login to my profile, but the Windows background just blurred and the login prompt never appeared. I have tried to start in safe mode by doing Shift + restart, but the pc just freezes when I click it. I also tried force shut down and boot to get the Safe Mode auto activation but occasionally a blue screen appears on startup. I am missing my lectures because of this issue :/

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Multiple BSOD errors

Hi,

I understand you're still facing the issue of BSOD so as to next step in resolving your issue I would suggest you follow the below fixes one by one.

Fix #1: Disable overclocking from BIOS

In order to fix the BSOD errors on Windows 10 systems, make sure the Overclocking feature from your computer’s BIOS is disabled.

To do so, follow these methods to open BIOS.

Method #1: Complete shutdown

Switch to login screen

Hold the Shift key while also pressing the Shutdown button

Select Restart

After your computer restarted, it should open into the BIOS menu automatically:

Go to Advanced tab

Go to Performance

Look for a Overclocking option

Make sure it’s disabled

If it’s enabled, disable it

Save the settings and exit BIOS by hitting the F10 key. Choose Yes if you’re asked to exit with saving the changes

Fix #2: Check drivers

Make sure there are no errors or yellow exclamations marks in device manager

To do so, follow these steps:

Go to search box next to Windows icon

Type Device Manager in the search box

Determine if there are any corrupt drivers installed (any errors reported) from the list of drivers installed. If there are no errors reported in Device Manager, update the software of your most recently installed driver for Display montitors.To do so, expand
Monitors & right-click on the list of devices shown under and click Update Driver.

Fix #3: Run chkdsk or Windows Memory Diagnostic

To troubleshoot if the BSOD is caused by failing hard drive or memory, you can run the following tools:

chkdsk

Windows Memory Diagnostic

To run chkdsk, follow these steps:

Press the Windows and C keys to open Charm Bar

Type cmd in the search box

Right-click on Command Prompt from the results list

Click Run as Administrator

Once Command Prompt has loaded, type:

chkdsk C: /f

Replace C: with the letter of the drive where your Windows is installed.

To run Windows Memory Diagnostic, follow these steps:

Press the Windows and C keys to open the search box from Charm Bar

Type Windows Memory Diagnostic in the search box

Click on Windows Memory Diagnostic from the search results list

Continue with the Windows Memory Diagnostic wizard to complete the process and wait for the results

Regards

Shuaib

Windows Expert User

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.