Windows 10: Cannot Login to Microsoft Account or Unlock New PC

Discus and support Cannot Login to Microsoft Account or Unlock New PC in Windows 10 Installation and Upgrade to solve the problem; I purchased a new laptop. I went through the initial set up and selected "organization" vs. personal as I do have a business account for my small... Discussion in 'Windows 10 Installation and Upgrade' started by KandiMolyneaux, Jan 21, 2020.

  1. Cannot Login to Microsoft Account or Unlock New PC


    I purchased a new laptop. I went through the initial set up and selected "organization" vs. personal as I do have a business account for my small business. It will not accept any of the three Microsoft accounts I have. I can't even get to the internet or control panel - nothing whatsoever. I am connected to the network.


    I have the same exact problem with another PC that I updated from Windows 7 to Windows 10 today. Initially, I could not get the upgrade to be successful by selecting "save my files". So I copied them on an external drive and then the upgrade went through after selecting erase all files and settings. Now I have the same scenario as above.

    :)
     
    KandiMolyneaux, Jan 21, 2020
    #1

  2. How to disable bitlocker auto unlock when my windows account password was changed?

    How to prevent auto unlocking drives from my laptop when my windows password changed? Hack or change my account password to much more easy than decrypt disk, but why windows doesn't provide such functionality from the box? I looking for any scripts to auto unlock from powershell also.

    I'm not going to "just disable unblock". It's very useful thing. I have too many things which starts from encrypted volume. I want to prevent access to my volume only just getting my account. If my system administrator account could be hacked, all sensitive data would be lost.

    Steps to reproduce:

    1. Login into your account
    2. Set up bitlocker, auto-unlock
    3. Restart PC and login into account
    4. Drive unlocked
    5. Logout from account (I switched off whole PC)
    6. Ask sysadmin to change your password to new one
    7. Login into your account with new password

    Expected result: bitlocker drive locked

    Actual result: drive unlocked
     
    Georgy Grigoryev, Jan 21, 2020
    #2
  3. MICROSOFT ACCOUNT LOGIN

    Hi Arbaaz,



    Thank you for contacting Microsoft Community.

    In order to help you better, could you please confirm a couple of things:

    • Are you able to login with Microsoft account in web?
    • What happens exactly when you try to login using Microsoft account?
    I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jan 21, 2020
    #3
  4. Arun B J Win User

    Cannot Login to Microsoft Account or Unlock New PC

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jan 21, 2020
    #4
Thema:

Cannot Login to Microsoft Account or Unlock New PC

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