Windows 10: Cannot login to Microsoft Store / Xbox services (0x409 0x80070005)

Discus and support Cannot login to Microsoft Store / Xbox services (0x409 0x80070005) in Microsoft Windows 10 Store to solve the problem; Hello! I recently booted my Windows desktop PC after a few months of zero usage. I have Forza Horizon 4 installed, so I decided to give it a go.... Discussion in 'Microsoft Windows 10 Store' started by timrodz, Jul 8, 2019.

  1. timrodz Win User

    Cannot login to Microsoft Store / Xbox services (0x409 0x80070005)


    Hello!


    I recently booted my Windows desktop PC after a few months of zero usage. I have Forza Horizon 4 installed, so I decided to give it a go.


    Two issues:

    1. I cannot login to my Microsoft Store account. I restarted the app & ran the PowerShell commands to reinstall missing/corrupted apps - No go.
    2. I cannot login to my Xbox account. I get error 0x409 0x80070005.


    Things to note:



    Also, when I run the command


    Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}


    I receive an error saying there are apps running (e.g. Cortana) and I don't know how to kill these processes, soI'm not able to fully perform this command, or the equivalent versions of it.


    Any leads will be greatly appreciated.


    Thanks!

    :)
     
    timrodz, Jul 8, 2019
    #1

  2. Xbox App won't sign in - Error codes (0x409) 0x80131509

    Hi Loraine,

    I have the same issue, getting the error code "(0x409) 0x80131509" every time I try to login in the Xbox App.

    I tried to follow all your steps.

    • "Normal Startup" was already selected.
    • Changed Xbox Live - Auth Manager, Game Save and Networking Service to automatic and they are running
    Then wanted to delete account and cache folders, but there was no "TokenBroker" folder under %userprofile%\....\AC. Only a empty one called "Temp" which I deleted. Also my "Microsoft.XboxIdentityProvider" folder is called slightly different: Microsoft.XboxIdentityProvider_8wekyb3d8bbwe.

    I'm still unable to login. Do you have any other suggestions on how to fix this?

    Thank you in advance
     
    FabianDean, Jul 8, 2019
    #2
  3. marcin224 Win User
    Windows 10 Xbox app error (0x409) 0x8007042


    Hello,

    I have problem with xbox app. When I'm trying to login error (0x409) 0x8007042 occurs. I have searched a lot of forums already, and it didn't help. I noticed that when I run xbox releated services an setup "Start type" to Automatic/Manual I can login, but after 10-15 minutes services are disabling itself. After that appears error (0x404). Is there any possibility that those services will not turn off itself?

    Thanks
     
    marcin224, Jul 8, 2019
    #3
  4. Cannot login to Microsoft Store / Xbox services (0x409 0x80070005)

    0x409 0x80131509 Xbox App Windows 10

    Hi,

    There are many reasons why you are getting this error: 0x409 0x80131509 when you're trying to sign in on the Xbox app. One of which is having a corrupted profile. To help you resolve this concern, we recommend that you follow the steps below:

    Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may refer to the link below:

    Run the troubleshooter for Windows apps

    Step 2: Check for updates for apps and games from Microsoft Store. To proceed, kindly click the link below:

    Click here

    Step 3: Reset Xbox app settings:

    • Click Start and click Settings.
    • Select System.
    • Select Apps & features.
    • Find the Xbox app and click Advanced options.
    • Click Reset. Restart your device so that the changes can take effect.

      Launch the Xbox app.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Jul 8, 2019
    #4
Thema:

Cannot login to Microsoft Store / Xbox services (0x409 0x80070005)

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