Windows 10: Cannot make the application Your phone companion work with my pc.

I tried several time to sync my phone with my computer with the your phone companion app will work, and then I will be able to receive and send text, photo, video from my computer. but when i'm trying to sync both app(on pc and phone) on my phone I stay stucked on the Check your PC page, when they write that they're checking one more thing on my pc, but it never end. I get no error, I and don't know what to do to make it work. I tried to: unlink my pc, and my phone from my Microsoft account, unstall the app on my phone, clear cache on my phone, disconnect my Microsoft account, reset my phone. on my pc, I made all the update, I tried to make every update check if my pcq could send, recieve notification in the share experience option. I do not what to do but i'd like to make it work, I just notice what before I was able to sent web page from my phone to my pc using edge, but now it's like my pc is not open, maybe that's part of the problem?

:)

 

Has anyone been able to get phone companion to work

Hi,

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue

To uninstall the phone companion app please follow the steps below:

• 
  Type phone companion in the
  search box.
  
• 
  Right click on
  phone companion and click on uninstall.
  

Once it is uninstalled, you can reinstall it from windows store.

You can refer the article below:

https://www.microsoft.com/en-us/store/apps/microsoft-phone-companion/9wzdncrfj3pm

Please get back to us with updated status. We will be happy to assist you further.

 

Phone companion asking to unlock phone

Hi,

Thank you for posting in Microsoft Community.

I understand that the Phone Companion is still asking to unlock the phone even though it unlocked. We will help you.

I suggest you to extend the time of you phone locking and restart the mobile and connect to the companion and check if the issue persists.

I also suggest you to Uninstall the Phone Companion application and reinstall it after restarting the machine and check if it helps.

Hope it helps. Keep us posted to help you better.

 

Phone Companion App not starting...

Hi Atta,

We appreciate you for being part of Windows 10.

Before proceeding, we need more information to help you better.

• Do you get any error message when you access Phone companion app?
• Do you face the issue on any other app?
• Have you disabled the firewall settings?

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue only on Phone companion app.

Kindly let us know if you need any further assistance with this issue. We are glad to assist you.

Thank you.