Windows 10: Cannot mount drive from system image on external hard drive

Discus and support Cannot mount drive from system image on external hard drive in Windows 10 Installation and Upgrade to solve the problem; I have recently installed a new version of Windows which means I have lost my data. Before doing so, I created a system image so I could move important... Discussion in 'Windows 10 Installation and Upgrade' started by EllisBarratt, Jan 20, 2021.

  1. ELLISBARRATT
    EllisBarratt Win User

    Cannot mount drive from system image on external hard drive


    I have recently installed a new version of Windows which means I have lost my data. Before doing so, I created a system image so I could move important files back to my PC. However, if I try to do anyhting with this Hard Disk Image File then this popup appears:


    Cannot mount drive from system image on external hard drive 71e12476-33f1-43de-94d5-4128e23c8b69?upload=true.png


    The Disk Management is of no help either, it says it is healthy however it does not give me any further info.


    Any help?

    :)
     
    EllisBarratt, Jan 20, 2021
    #1
  2. DAB BUFF
    DAB Buff Win User

    Do you need to "Mount" an external hard drive before you "Format" the external hard drive?

    Do you need to "Mount" an external hard drive before you "Format" the external hard drive?
     
    DAB Buff, Jan 20, 2021
    #2
  3. ANON7861
    Anon7861 Win User
    Capacity of external system image hard drive

    In creating a system image, what capacity hard drive the backup must be saved on?
    Should the capacity of the external hard drive equal or exceed that of the source drive?

    In the event of a system crash, how is the operating system restored with the system image created?
     
    Anon7861, Jan 20, 2021
    #3
  4. REMON ONT
    Remon Ont Win User

    Cannot mount drive from system image on external hard drive

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Jan 20, 2021
    #4
Thema:

Cannot mount drive from system image on external hard drive

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