Windows 10: Cannot move license from remove device

I'm setting up a new PC and want to move my Win10 digital license from the old PC.I had previously linked my old PC to Microsoft account, and for some reason thought that I needed to remove that PC from devices list before activating my new PC. And now I cannot activate new PC by selecting the option about hardware change: it shows the empty list of current machines. So I cannot select it to move the license.And I also cannot re-add the old PC to Microsoft account, even though it's logged on and linked to Microsoft, but still not showing in the device list.How can I fix my situation?I will

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Remove Devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
2. Now on the left hand pane click on PC’s.
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.

If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

How to permanently remove laptop device from my Microsoft account

At this location Add a device to your Microsoft account I found these instructions:

If you don't use a device but it still appears in your devices list, here's how to remove it:

• Go to account.microsoft.com/devices, sign in, and find the device you want to remove.
• Select Show details to see info for that device.
• Under your device's name, select More actions > Remove.
• Review your device details, select the check box, I'm ready to remove this device, then select Remove.

I successfully completed Steps 1 and 2 but could not find Step 3 -
Under your device's name, select More actions > Remove

So it seems that these instructions no longer apply.

I want to remove this laptop from my account because I no longer have it.

Suggestions appreciated.

Thanks