Windows 10: Cannot open an External HDD , Please help .

I connected an old external HDD to my PC via a USB cable and i cant open the files inside it anymore. It was working until yesterday . Is there a way to fix that HDD by running some applications ? I have used an application before but i cannot remember the name now .It was in spanish . Please help

:)

 

external HDD

Hi,

Usually, this problem occur due to software incompatibility or corrupted USB drivers. For us to better assist you, we would like to clarify the following:

• Have you made any recent changes on your computer prior to the issue?
• Which driver did you uninstall? Have you reinstall the driver? If yes, how did you reinstall the driver?
• Have you check if the external HDD is visible in Device Manager?

If the issue still persists after uninstalling some games, we suggest that you run the troubleshooter for hardware and devices. If you're using the latest Windows 10 version, follow these steps on how to run the Hardware and Devices troubleshooter:

• Click the Start button and select the Settings
  icon.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Hardware and Devices and click
  Run the troubleshooter.

We're looking forward to your reply.

 

Accidentally Converted External Hard Drive to "ESD-USB"

I can help you:

1. Press Windows Key+R

2. Type 'cmd'

3. type 'diskpart'

4. type 'list disk'

5. find your external HDD in the list

6. type 'select disk (what ever the disk number is for the external HDD)

7. type clean

8. open Disk Management

9. right click the external HDD

10. click 'New Partition'

11. Complete the steps

 

External HDDs

Hi i had a seagate freeagent (external) which stopped working so i bought another enclosure and the hdd kept disconnecting/reconnecting in windows 8.1, so i boht another enclosure and also the same thing. Iv tried a different hdd and all hdds work perfectly when plugged directly into sata ports on the board, are there any other steps i can try or do you think iv just been unlucky with enclosures?