Windows 10: Cannot open photos using Photo app on Windows 10

Discus and support Cannot open photos using Photo app on Windows 10 in Windows 10 Software and Apps to solve the problem; Hello - I cannot access my photos using microsoft Photos app windows 10 the problem appears to be associated with no access to microsoft store at all.... Discussion in 'Windows 10 Software and Apps' started by Grivel13, Sep 14, 2021.

  1. Grivel13 Win User

    Cannot open photos using Photo app on Windows 10


    Hello - I cannot access my photos using microsoft Photos app windows 10 the problem appears to be associated with no access to microsoft store at all. I have tried all the fixes recommended but still no joy. Can anyone help - spent all of yesterday trying various ways around . Do I need to re-install Microsoft Store and how do I do that ?

    :)
     
    Grivel13, Sep 14, 2021
    #1

  2. Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Sep 14, 2021
    #2
  3. VEE
    vee Win User
    Windows 10 Photo app open double window


    I have exactly same problem.
    To reproduce bug.
    1. open folder that contain .jpg photo
    2. double click or click on that photo and press enter on keyboard to make sure you open once
    3. windows 10 open collection window with photo viewer window.
    If step 3 is not occur, you may need to restart pc/log out and re log in/turn off and turn on pc. This problem does not happen everytime.
     
  4. Cannot open photos using Photo app on Windows 10

    WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Sep 14, 2021
    #4
Thema:

Cannot open photos using Photo app on Windows 10

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