Windows 10: Cannot open Windows Update Window / Graphical Glitches

Discus and support Cannot open Windows Update Window / Graphical Glitches in Windows 10 Support to solve the problem; Hello all! I've got two new problems with Windows on my laptop. First off - When running any kind of video that is in Chrome (Only browser that I've... Discussion in 'Windows 10 Support' started by tastypotato, Aug 5, 2015.

  1. Cannot open Windows Update Window / Graphical Glitches


    Hello all! I've got two new problems with Windows on my laptop.

    First off - When running any kind of video that is in Chrome (Only browser that I've tested so far) or in MPlayerClassic my graphics driver continuously crashes and makes some really cool glitches. When it's not full screen it'll show black blocks all over the place and then when I have the video full screened it looks like the image is being projected at a 45 degree angle from the bottom left of the screen. It's kind of hard to describe so I've included a video:
    YouTube

    Cannot open Windows Update Window / Graphical Glitches [​IMG]


    The second problem I'm having is I cannot open the Windows Update window, nor any privacy window. I tried setting up Cortana but when it gets to be time to set the location you click settings, a white window flashes and then disappears.

    System Specs:
    ASUS G53 Laptop
    Intel i7 Q740
    Nvidia GTX460M

    Any help would be greatly appreciated.

    :)
     
    tastypotato, Aug 5, 2015
    #1

  2. Graphical glitches in Windows 10

    Hi,

    To better assist you, please provide the following information:

    • When did you start experiencing this issue?
    • Does this issue occurs in all the apps or programs that you open?
    • Have you already updated the graphics driver from the manufacturer's website?

    Regards.
     
    Rachelle Gra, Aug 5, 2015
    #2
  3. March 2018: Graphical glitches after installing latest Windows 10 updates on my laptop (problem with Intel HD graphics drivers)

    Hi Greg,

    I will try explain a bit better the error that I get and how do I get there.

    When I access the command prompt from the advanced options in the recovery system the starting screen looks has this written:

    "X:\Windows\System32>"

    I am trying to write the instruction that you gave me on top of that (I do not know how else to do it) which means it is like this:

    "X:\Windows\System32>dism/online/get-packages"

    And it gives me the following:

    "Error: 87

    Option offline/get-packages unknown.

    For more information, run DISM.exe /? to see the help.

    The registry file of DISM is located at X:\Windows\Logs\DISM\dism.log"

    I have tried changing the instruction to the offline version so: "X:\Windows\System32>dism/offline/get-packages" but it produces the same error.

    It is probably something simple that I am omitting, as I said I am not good with command prompt.

    Thank you for your help!
     
    Marc_Lemon, Aug 5, 2015
    #3
  4. Cannot open Windows Update Window / Graphical Glitches

    Okay - managed to figure out the first one. Only took me about three hours of Googling around. Apparently the "Setting" application also was not opening, which is where the update and privacy settings are located (I'm used to them being in their own little areas like Windows 7)

    It can be fixed with a hotfix that Microsoft has provided here: Settings doesnt launch, or launches the Store instead - Microsoft Community

    Apparently there is an update KB3081424 that will fix the issue, but if you cannot open Windows Update how the hell are you supposed to get it. :| I hope they figure out a way to get this patch to the technically illiterate, otherwise there are going to be a ton of Windows 10 machines out there not getting updates.

    Still don't have a solution to the graphical glitches. Rebooting the machine seems to fix it temporarily, but after a couple of minutes it'll start happening again.
     
    tastypotato, Aug 5, 2015
    #4
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Cannot open Windows Update Window / Graphical Glitches

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