Windows 10: Cannot open zip files

So I've read some other posts, and tried some of the solutions and it still hasn't brought me closer to opening a zip file.

I have Windows 10 Home. Not sure what else would be pertinent to include, but let me know if there is something.


I have made sure my Windows is completely updated. Ran MCT to make sure.


Downloaded the Windows Update Troubleshooter. It found some problems, fixed them ran it again to be sure.


Made sure I had the most recent SSU.


I tried running DSIM, and it failed. Lots of:


[7860] [0x8007007b] FIOReadFileIntoBuffer:1381: The filename, directory name, or volume label syntax is incorrect.
[7860] [0xc142011c] UnmarshallImageHandleFromDirectory:641
[7860] [0xc142011c] WIMGetMountedImageHandle:2897
[7860] [0x8007007b] FIOReadFileIntoBuffer:1381: The filename, directory name, or volume label syntax is incorrect.
[7860] [0xc142011c] UnmarshallImageHandleFromDirectory:641
[7860] [0xc142011c] WIMGetMountedImageHandle:2897


I googled the 0x8007007b error code. Followed a guide to make sure my Windows key was activated and set to my computer. It is. Still cannot open zip files.


Ran SFC. It said "Windows Resource Protection did not find any integrity violations."



The next step seem to be a clean install? I'd really prefer if I didn't have to. Please help.

:)

 

.zip can't be set to File Explorer

Hello Kathleen,

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest you to follow the below steps and check if it helps.

• 
  Type Default programs
  in the search bar and press enter
  
• 
  Click on choose default programs by file type
  
• 
  Select .zip
  and select File Explorer
  

Also you can visit the below link Zip and unzip files.
(Steps applies to Windows 10).

http://windows.microsoft.com/en-CA/windows-8/zip-unzip-files

Hope this helps. Post us with status we will be glad to help you.

 

Can't open Zip Files


When I click a zip file all the options are grayed out. If I right click I do not have an Extract option. If I click Send to Compressed (Zip ) folder it makes another copy in the same folder. What is the next step? How do I open zip this?
Thank you

 

cant open zip files without saving first

When i get an attachment via email like a zip file i cant just open the file from the email i have to save and then open, i have tried the reg fix with the level security but still i cant open files, its a real pain