Windows 10: Cannot ping server name when connected to other VPN

Discus and support Cannot ping server name when connected to other VPN in Windows 10 Network and Sharing to solve the problem; I have a local server where the Server name is setup with the server IP address. I can ping the server name or the IP address from my Win/10 PC. I... Discussion in 'Windows 10 Network and Sharing' started by entrack, Oct 26, 2016.

  1. entrack Win User

    Cannot ping server name when connected to other VPN


    I have a local server where the Server name is setup with the server IP address.
    I can ping the server name or the IP address from my Win/10 PC.
    I also connect to several other companies using a VPN connection.
    When I am connected to one of the VPNs, I can no longer ping to my server name, only my server IP Address.
    It tries to connect to the name of my server followed by a dot and another VPN connection name.
    I was told by the server group that this a Windows issue and must be in my DNS setting within Network sharing.
    Can anyone tell me what I need to do to resolve this?

    :)
     
    entrack, Oct 26, 2016
    #1
  2. yyjl Win User

    HTC Touch HD VPN and RDP

    Hi

    I want use a HTC Touch HD (WM6.1) RDP to my work network through VPN. The VPN server is Windows2003. If I am using WiFi connect to VPN I can RDP to my work network. But when I use Telstra 3G connect to the VPN I cannot get RDP connect. The VPN is connect
    no problem I can ping the IP assigned from the VPN server but I cannot ping any other internal IPs. Seem it is not routing to the internal network.
     
  3. Leo_1984 Win User
    The second L2TP VPN can't connect.

    I used ping , and there is no failure return.

    The vpn server is built on ZyWall firewall, it is a L2TP over IPSec vpn,

    I don't think it's the server's problem, because on PC2 using the same Wifi can connect to the vpn server perfectly.
     
    Leo_1984, Oct 26, 2016
    #3
  4. Samuria Win User

    Cannot ping server name when connected to other VPN

    Welcome to the forum. Once connected to a VPN you are not on local network so you will have problems connecting unless you have port forwarding
     
    Samuria, Oct 26, 2016
    #4
  5. entrack Win User
    I have Access to my router. I see the Port Forwarding Rules. What would I need to do?
     
    entrack, Oct 26, 2016
    #5
  6. bro67 Win User
    It is most likely that the VPN server is blocking Ping requests or the Gateway is. Usually VPN's will not respond to a Ping, since you are encapsulating traffic inside packets that appear to the Gateway as transparent. Depending on what VPN Server software you are using or if using the Gateway to be the VPN server, along with what you are using for the connection.

    We do not want the devices behind the wall to respond to pings from a computer outside of the LAN that is connecting via a VPN connection. We want to define in the VPN software what devices or shares that only the outside user is only allowed to be given access to. If we do want a Ping to go through the VPN, we allow ICMP requests, which is not needed, unless you have a remote server using that IP ping as a way to give a Heartbeat keep alive or for WOL to make sure that the device we wish to wake up is actually still on the network with the Static IP assigned.

    Now if you are using RDP, VNC or Teamviewer, you really are not using a VPN. You are just making a remote connection.

    VPN types
    Remote Access VPN.Site – to – Site VPN.
    Internet Protocol Security or IPSec:
    Layer 2 Tunneling Protocol (L2TP):
    Point – to – Point Tunneling Protocol (PPTP):
    Secure Sockets Layer (SSL) and Transport Layer Security (TLS):
    OpenVPN:
    Secure Shell (SSH):
     
    bro67, Oct 27, 2016
    #6
  7. entrack Win User
    I am using a VPN created in Win 10 Settings> Network and Internet > VPN
     
    entrack, Oct 27, 2016
    #7
  8. Samuria Win User

    Cannot ping server name when connected to other VPN

    Local PC don't use DNS they use NetBIOS that's why the name won't work
     
    Samuria, Oct 27, 2016
    #8
  9. entrack Win User
    The name does work on my LAN except when I have a VPN connection to somewhere else.
     
    entrack, Oct 27, 2016
    #9
  10. bro67 Win User
    On a LAN it will use the DNS after the NetBios. In a VPN, Netbios is locked, because it requires a ICMP request. If you want to know more about VPN's and how they work, Microsoft's technet section has a lot of good information, so does Cisco's website and plenty of others that go over it. OpenVPN is now becoming the standard for doing any type of remote connection. That is because it is more secure and that it is cross platform capable.
     
    bro67, Apr 5, 2018
    #10
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Cannot ping server name when connected to other VPN

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