Windows 10: Cannot Print a Document

Hello,


I am able to print a test page but not a document. My understanding is that there was a glitch in the last update that may have caused this. What is the fix? I need it ASAP.

:)

 

custom scaling documents for printing in windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

• How you trying to scale the documents?
• Which application you are using for scaling the documents.

I would suggest you to try the following steps and check if it helps.

1. Press control key + p.

2. Now select the number of pages you want to scale while printing.

3. Click apply.

4. Now click on print.

Please try the above suggestions and let us know the status of the issue.

 

Unable to print Excel documents on Windows 10.

Hello Gifford,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand you are unable to print Excel documents on the computer running Windows 10.



Before assisting further, I would like to ask you few questions:

• Did you check if you are able to print other system documents or webpages using the printer?
• Did you check if the printer is visible under Devices and Printers?

You will be able to print documents and web pages from the Printer if the device is online or showing working status under
Devices and Printers.



If haven’t tried, I suggest you to check if you are able to print documents other than Excel documents or webpages using the printer.



Also check if the printer is listed under Devices and Printers
by following the steps below:

• Press Windows logo key on the keyboard, type Devices and Drivers and select the top most search result.
• Under Printers, check if the printer you are trying to print from is listed.
• If yes, print a test Excel document and check if the device works.

Write to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

printing a document

Hi John,

A factor why you're unable to print properly is due to incorrect printer options. We recommend that you make sure that your printer is selected properly. Follow the steps below:

• Open your document in Word > Hit Ctrl + P.
• Under Printer, select your printer from the drop-down menu.
• Select Print.

Let us know the status of the issue.