Windows 10: cannot print from computer to printer???

Discus and support cannot print from computer to printer??? in Windows 10 Drivers and Hardware to solve the problem; My HP Officejet 5740 will print if I put something on printer to be copied but I cannot get it to print from my Lenova desk top computer. What am I... Discussion in 'Windows 10 Drivers and Hardware' started by kathytaylor3, Nov 9, 2018 at 8:32 AM.

  1. kathytaylor3 Win User

    cannot print from computer to printer???


    My HP Officejet 5740 will print if I put something on printer to be copied but I cannot get it to print from my Lenova desk top computer. What am I doing wrong???

    :)
     
    kathytaylor3, Nov 9, 2018 at 8:32 AM
    #1
  2. Jan123 Win User

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
  3. Rolando Vil Win User
    Print to PDF missing in Printer List

    Hi William,

    We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

    • Click on the Start menu and type in Windows Features.
    • Choose Turn Windows features on or off.
    • On the next window, find Microsoft Print to PDF and disable it. Click
      OK to save changes.
    • Restart your PC.
    • Repeat the same steps to re-enable Microsoft Print to PDF.
    If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
    Advanced:

    Fix printer problems

    Regards.
     
    Rolando Vil, Nov 9, 2018 at 8:35 AM
    #3
  4. Shafeeq_Khan Win User

    cannot print from computer to printer???

    Printer will not print

    Hi,

    Thank you for writing to Microsoft Community Forums.

    To have better clarity on the issue, answer the below listed questions and get back to us.

    1. What is the make and model number of your computer?
    2. Are you getting any error message while trying to print any document?
    3. When printing a document, are you able to see the name of the printer?

    Meanwhile, try the below troubleshooting methods and see if this helps.

    Method 1: Fix printer connection and printing problems in Windows 10.

    You can follow the troubleshooting methods mentioned in
    Fix printer connection and printing problems in Windows 10
    and in

    Fix printer problems
    and see if this helps.

    Method 2: HP Print and Scan Doctor.

    You can try and run the
    HP Print and Scan Doctor Tool
    and fix the printing and scanning problems with your HP Printer.

    Method 3: Uninstalling and Reinstalling the Printer Drivers.

    If the above 2 methods didn't work, then we need to completely uninstall the printer drivers and then install the latest drivers from the manufacturers website.

    Step 1: Disconnect the printer from your computer.

    Step 2: Press the 'Windows' key and the 'R' key from your keyboard and type 'Devmgmt.msc' and hit Enter.

    Step 3: Now, locate for Printer section and
    Uninstall
    all the printer drivers listed under Printer section by
    Right Clicking
    on the drivers (Restart the PC once after uninstalling the drivers).

    Step 4: Now, follow the Steps mentioned in
    Installing and Using the Windows Built-in Print Driver
    to setup your printer.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.
     
    Shafeeq_Khan, Nov 9, 2018 at 8:35 AM
    #4
Thema:

cannot print from computer to printer???

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