Windows 10: cannot print from computer to printer???

My HP Officejet 5740 will print if I put something on printer to be copied but I cannot get it to print from my Lenova desk top computer. What am I doing wrong???

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Printer will not print

Hi,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1. What is the make and model number of your computer?
2. Are you getting any error message while trying to print any document?
3. When printing a document, are you able to see the name of the printer?

Meanwhile, try the below troubleshooting methods and see if this helps.

Method 1: Fix printer connection and printing problems in Windows 10.

You can follow the troubleshooting methods mentioned in
Fix printer connection and printing problems in Windows 10 and in

Fix printer problems and see if this helps.

Method 2: HP Print and Scan Doctor.

You can try and run the
HP Print and Scan Doctor Tool and fix the printing and scanning problems with your HP Printer.

Method 3: Uninstalling and Reinstalling the Printer Drivers.

If the above 2 methods didn't work, then we need to completely uninstall the printer drivers and then install the latest drivers from the manufacturers website.

Step 1: Disconnect the printer from your computer.

Step 2: Press the 'Windows' key and the 'R' key from your keyboard and type 'Devmgmt.msc' and hit Enter.

Step 3: Now, locate for Printer section and
Uninstall all the printer drivers listed under Printer section by
Right Clicking on the drivers (Restart the PC once after uninstalling the drivers).

Step 4: Now, follow the Steps mentioned in
Installing and Using the Windows Built-in Print Driver to setup your printer.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.