Windows 10: cannot print JPG files in Windows Photos

When I try to print in Windows Photos, I get an error message that says "...unexpected configuration problem 0x8007007e"

:)

 

Unable to Print .JPG files as photos from Win10.

Following these instruction I get as far as step 3.

• Press Windows key and type Photos in search box and hit enter.
• Browse and open the photo you want to print.
• Click on the more option (three dots) on the upper right corner of the app.
• AT THIS POINT Print does not appear. All that shows is: Refresh, Slideshow, Settings and Feedback
• I am running Windows 10 Home

 

Unable to Print .JPG files as photos from Win10.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Which App/program are you using to view/print photos?

I suggest you to use Photos app to print the photos and check if it works. To do so kindly follow the below given steps:

• Press Windows key and type Photos in search box and hit enter.
• Browse and open the photo you want to print.
• Click on the more option (three dots) on the upper right corner of the app.
• Click on Print option.
• Select the desire printer and size of photo from the Printer option.
• Press Print and check if it works.

Please post back with the results and the information asked, we will be glad to assist you further.



Thank you.

 

View jpg files

We appreciate your response, Roy. Since there was no changes has been made on the computer, we suggest that you repair the
Photo viewer and see if it'll fix the issue. Here are the steps on how:

• Click on Start menu, then type in Apps and features.
• Look for Photo on the list, then select Repair.
• Close the windows, then try to open a .jpg file again in Photo viewer.

We'll be glad to hear your feedback.