Windows 10: Cannot print jpg files to virtual printer driver from Paint 3D.

[COLOR=rgba51, 51, 51, 1]We have upgraded our Windows 10 PC from 19042.685 version to 20H2 19042.746 version.[/COLOR]

[COLOR=rgba51, 51, 51, 1]After this upgrade, we have opened a jpg file with Paint 3D application, and printed to our virtual printer driver.
The Paint 3D could not print this file, and displays the below error message:[/COLOR]

[COLOR=rgba51, 51, 51, 1]===========================
Can’t print
This device doesn’t support printing.[/COLOR]

[COLOR=rgba51, 51, 51, 1]==========================[/COLOR]


[COLOR=rgba51, 51, 51, 1]Note: In the previous version 19042.685, the same issue was not happening.[/COLOR]

[COLOR=rgba51, 51, 51, 1]We have searched the Release notes of the above Windows update “19042.746” on the Internet.
But, we did not observe the any information from the release notes related to the above issue.[/COLOR]

[COLOR=rgba51, 51, 51, 1]If anyone has come across similar issues as mentioned above, kindly share your knowledge / inputs on the below points:
a How you have fixed those issues related to printing to Paint 3D, or
b Which Windows update exactly causes the above printing issues / error messages.[/COLOR]


[COLOR=rgba51, 51, 51, 1]Thanks and Regards,
SubramanyamM[/COLOR]

:)

 

Paint 3D

Hi Mark,

in Paint 3D open the menu on the left side

Click Print - 2D Print

Choose Microsoft Print to PDF

If you have the full version of Adobe Acrobat Pro, you can choose Adobe PDF as the printer. This will create a clearer and more compliant PDF file

 

Importing Files in Paint 3D

Hi,

To better assist you, we'd like to know some information:

• What is the Windows build and version of your computer?
• Can you send us a picture or list of available file types in Paint 3D?
• We're you able to import an .stl file in Paint 3D before?

We're looking forward to your reply.

 

Lowering triangle amount on Paint 3D

Hi,

The option to increase or decrease the number of triangles/polygons in
Paint 3D is a great idea. We suggest the you share your idea/feedback so that it will be considered in future updates of the app. Here are the steps to send a feedback:

• Open the Paint 3D app.
• Click on Menu.
• On the lower left portion, select Help and Feedback.
• Press the Give feedback button under Give feedback.

Regards.