Windows 10: Cannot print jpg files to virtual printer driver from Photos.

We have upgraded our Windows 10 PC from 19042.685 version to 20H2 19042.746 version.

After this upgrade, we have opened a jpg file with Photos application, and printed to our virtual printer driver.
Photos is not showing any error message, and printing is not happening.

We have checked that there is .SPL file created in the location "C:\Windows\System32\spool\PRINTERS", when printed from Photos.

Note: In the previous version 19042.685, the same issue was not happening.

We have searched the Release notes of the above Windows update “19042.746” on the Internet.
But, we did not observe the any information from the release notes related to the above issue.

If anyone has come across similar issues as mentioned above, kindly share your knowledge / workarounds / inputs on the below points:
a How you have fixed those issues related to printing from Photos, or
b Which Windows update exactly causes the above printing issues / error messages.

Thanks and Regards,
SubramanyamM

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Unable to Print .JPG files as photos from Win10.

Following these instruction I get as far as step 3.

• Press Windows key and type Photos in search box and hit enter.
• Browse and open the photo you want to print.
• Click on the more option (three dots) on the upper right corner of the app.
• AT THIS POINT Print does not appear. All that shows is: Refresh, Slideshow, Settings and Feedback
• I am running Windows 10 Home

 

Unable to Print .JPG files as photos from Win10.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Which App/program are you using to view/print photos?

I suggest you to use Photos app to print the photos and check if it works. To do so kindly follow the below given steps:

• Press Windows key and type Photos in search box and hit enter.
• Browse and open the photo you want to print.
• Click on the more option (three dots) on the upper right corner of the app.
• Click on Print option.
• Select the desire printer and size of photo from the Printer option.
• Press Print and check if it works.

Please post back with the results and the information asked, we will be glad to assist you further.



Thank you.