Windows 10: Cannot reactivate windows after a motherboard upgrade.

Hey all I recently upgraded my motherboard and tried reactivating windows by going to Activation clicking on troubleshoot and clicking on the option that says I changed hardware on this device recently and selecting my old computer unfortunately Im just greeted with the text "We can’t reactivate Windows on this device. Try again later. " I made sure I am signed in with the same account as I was last time I remember roughly 2 years ago I reinstalled my motherboard and this method worked fine. Has something changed recently or is this not allowed anymore?

:)

 

Windows 10 and upgrading motherboard

Hi,



Thank you for bringing up your query on Microsoft Community.



The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

• CPU
• TPM
• Motherboard replacement

The following changes are examples of hardware changes that will NOT impact the activation status:

• HDD/SSD
• Video card
• Adding extra memory

Let us follow the steps suggested by Andre Da Costa (replied
on July 26, 2015) in the following thread:



Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?

Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?



Kindly let us know if you need any further assistance with Windows, we are glad to assist you.

 

win 10 motherboard change, reactivating windows

Hi Famie,

If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

That being said, we suggest that you follow the steps given on this article
to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.

If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.

 

New Motherboard and Reactivation

I **think** that if you are replacing a broken motherboard with an identical replacement then you have a good chance of successfully re-activating your current Win10 installation

Once you have installed your new identical motherboard to replace the broken one I recommend you do the following:

• Speak to a Microsoft Activation Customer Service Representative on the phone.
• You will be able to get the phone number via the activation screen in "Settings"
• Clearly state that the motherboard used to initially activate Windows 10 had failed and needed to replaced
• Clearly state that this is a repair and not an upgrade
• Clearly state that you are replacing a defective motherboard with an identical like-for-like replacement (same make and model)
  
• Clearly state again that this is definitely not an upgrade of your existing hardware

FYI, I have successfully re-activated previous versions of Windows after replacing a broken motherboard with an identical make and model. I used the method to ensure success.

If you are not 100% clear in the way you are expressing your self then you may not be successful. ie They will not re-activate if they believe you performed a major hardware upgrade

Good luck.